Wine Steward

Job description

Key tasks

• Ensures proper preparation of wine trolley / machine
• Ensures sufficient stock of wines for daily service
• Makes required storeroom requisition to ensure proper wine service
• Ensures proper service of the wines in the restaurant
• Cross sell and up sell at least once per table.
• Ensures that product and service comply with Sofitel Guidelines
• Produces check, receives payments, and settles checks according to established procedures.
• Constantly visible on the floor during the shift. Exceeding guest’s satisfaction and adhering to standards.
• Complete assigned side duties.

Sofitel and its Ambassadors

The Sofitel brand is based on three core values guaranteed by each employee every day:
A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.

Through their actions and know-how, the Men and Women that are the creators of Sofitel’s luxury, offer clients a highly personalised service. By transforming every detail into a unique moment of pure comfort and elegance , they create and nurture a relationship with their guests.
The Sofitel values are also at the heart of the communication between employees. It is the legacy received and transmitted by all those involved in the brand to guarantee the continuity of the Sofitel spirit in the hotels and headquarters.

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Desired profile

Skills

Level of Education Bachelor / Licence
Areas of study Hospitality
Professional experiences 1 to 2 years
Languages essential English
Optional languages Tagalog

Essential and optional requirements

·  HACCP