Restaurant Manager

Job description

Key tasks

Sofitel and its Ambassadors

The Sofitel brand is based on three core values guaranteed by each employee every day:

A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.

Through their actions and know-how, the Men and Women that are the creators of Sofitel’s luxury, offer clients a highly personalised service. By transforming every detail into a unique moment of pure comfort and elegance, they create and nurture a relationship with their guests.

The Sofitel values are also at the heart of the communication between employees. It is the legacy received and transmitted by all those involved in the brand to guarantee the continuity of the Sofitel spirit in the hotels and headquarters.

You must have a passion for excellence, and a can do attitude in order to be considered for this role.

Your key responsibilities will include:
- Manages the operations through but not limited to proper scheduling, assigning of duties in view of business levels and up keeping of hygiene and sanitation.
- Ensures proper shift handling and hand-over such as but not limited to: monetary matters, preparation of mise en place and key operational matters updates.
- Conducts daily briefing to ensure the team is duly informed of key operational matters.
- Drives high levels of guest satisfaction through the consistent execution of all brand standards, visible operational leadership and hands-on interaction with guests and associates.
- Handles any constructive feedback from guests.
- Collaborates with the business unit’s chef to continually review and refresh menu offerings as deemed by locality and region.
- Creates an operational environment of education and empowerment that energizes associates to focus on guest preferences, allowing for the creation of memorable guest experiences.
- Continuous focus on employee satisfaction and ensures continuous improvement action plans are executed effectively, and as need, with a focus on a team and succession planning culture.
- Any other duties assigned by superior.

Requirements:
- At least 6 Years of food & beverage working experience
- At least 3 years of experience as an Assistant Restaurant Manager in a fine dining restaurant
- Strong leadership, motivational and people skills
- Acute financial management skills
- At least a Diploma in Food & Beverage or Hotel Management

Sofitel and its Ambassadors

The Sofitel brand is based on three core values guaranteed by each employee every day:
A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.

Through their actions and know-how, the Men and Women that are the creators of Sofitel’s luxury, offer clients a highly personalised service. By transforming every detail into a unique moment of pure comfort and elegance , they create and nurture a relationship with their guests.
The Sofitel values are also at the heart of the communication between employees. It is the legacy received and transmitted by all those involved in the brand to guarantee the continuity of the Sofitel spirit in the hotels and headquarters.

  Watch the video

Desired profile

Skills

Level of Education Bachelor / Licence
Areas of study Food and beverage
Professional experiences 3 to 5 years
Languages essential English

Essential and optional requirements

·  Access
·  Excel
·  Power Point
·  Word
·  Micros
·  Opéra