70120-Merchandise Associate

Job description

Discovery is at the core of everything we do – whether it’s a great value, incredible style, or building long-lasting partnerships with people around the world. That’s what makes TJX different. You can find it all across our brands: TJ Maxx, Marshalls, HomeGoods, Sierra, and Homesense. Every one of our brands has one thing in common: environments that are always changing. That’s just how we like it. Every day is an opportunity to discover something new about our business, our partnerships, and even about yourself. Come discover what different can mean for you.

Posting Notes: Altoona  || PA 

Job Summary:

Responsible for delivering a highly satisfied customer experience demonstrated by engaging and interacting with all customers, embodying customer experience principals and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.

Responsibilities:

·  Role models established customer experience practices with internal and external customers
·  Supports and embodies a positive store culture through honesty, integrity, and respect
·  Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
·  Promotes credit and loyalty programs during customer interactions
·  Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
·  Accurately processes and prepares merchandise for the sales floor following company procedures and standards
·  Initiates and participates in store recovery as needed throughout the day
·  Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
·  Provides and accepts ongoing recognition and constructive feedback
·  Adheres to all labor laws, policies, and procedures
·  Supports and participates in store shrink reduction goals and programs
·  Participates in safety awareness and maintenance of a risk-free environment
·  Performs other duties as assigned

Requirements:

·  Possesses excellent customer service skills
·  Able to work a flexible schedule to support business needs
·  Possesses strong organizational skills with attention to detail
·  Capable of handling multiple tasks at one time
·  Able to respond appropriately to changes in direction or unexpected situations
·  Possesses strong communication skills
·  Capable of lifting heavy objects with or without reasonable accommodation
·  Works effectively with peers and supervisors to accomplish tasks
·  Retail customer experience preferred

Discover Different at TJX means opportunity, teamwork, and career growth. That’s why working here is so much more than a job. When you’re a part of our TJX family, you have the full support of a diverse, close-knit group of people that work together to deliver the best value and style in the business. Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different.

We care about our culture, but we also prioritize the tangible stuff – competitive pay, great benefits, and a great group of people.
                          
We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

 Posting Notes: Altoona  || PA

Nearest Major Market: Altoona
Nearest Secondary Market: Johnstown
Job Segment: Merchandising, Retail Sales, Loss Prevention, Retail, Security