Application Support - German speaker (m/f)
Amadora (Amadora) IT development
Job description
Amadora, Portugal
· Information Technology
· 92663
Siemens Operations
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Job Description
Looking for your next big challenge? We might be able to help you!
Your challenge will be… • Incident resolution within supported applications.
• End-to-end customer experience providing a single point-of-contact.
• Functional support in Siemens applications.
• Incident resolution in the applications supported in the team.
• Act as single point of contact with the Service Manager and end-users.
• Documenting all actions and communication in the tickets.
• Knowledge transfer inside the team regarding the applications and support activities.
Does this sound good? Our perfect candidate must have…
• Fluent in German (mandatory).
• Fluent in English (mandatory).
• Experience in Application Support.
• Experience in Help Desk / Service Support.
• Problem solving and research skills.
• Ability to learn customer support processes and techniques.
• Experience with Microsoft Office.
• Knowledge of Windows systems.
• Professional experience in IT departments support functions, would be desirable.
Want to know more?
#Siemens #LXTechHub #ITMakesUsMove
Mobile phones? House appliances? We don't do them anymore!... At the Siemens Lisbon Tech Hub we are reinventing the world of today and tomorrow - check it out:www.siemens.pt/lxtechhub
OurOfficePerks
Fresh fruit and coffee, remote work, medical center in the facilities, sport groups, volunteering hours, sushi&pizza days, office parties and games in a cool and relaxed environment.
Job ID: 92663
Organization: Siemens Operations
Experience Level: Mid-level Professional
Job Type: Full-time
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