Receptionist/Assistant

Job description

Job Brief Description
Provides general office support with a variety of clerical activities and related tasks. The receptionist will be responsible for answering incoming calls, directing calls, mail distribution, flow of correspondence, scheduling visitors as well as other additional clerical duties. This position also provides direct assistance support to the Plant Manager.
What will you do:
As a Receptionist, you will be the first point of contact for our company. Our Receptionist's duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.
To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus.
Ultimately, a Receptionist's duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.
Responsibilities
· Assist Plant Manager with Calendar, scheduling meetings, updating reports and presentations, travel arrangements, expense reports, VIP visits, and be flexible with workload as required.
· Greet and welcome guests as soon as they arrive at the office
· Direct visitors to the appropriate person and office
· Answer, screen and forward incoming phone calls
· Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
· Provide basic and accurate information in-person and via phone/email
· Receive, sort and distribute daily mail/deliveries
· Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
· Order front office supplies and keep inventory of stock
· Update calendars and schedule meetings
· Arrange travel and accommodations for Plant Manger and employees without corporate card, including submittals of Expense Reports.
· Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
· Assist Plant Manger with Calendar, scheduling meetings, updating reports, travel arrangements, expense reports, VIP visits, and be flexible with workload as it arises.
· Cover Security Coordinator position as needed.
· Other Security related tasks will be assigned such as updating databases, maps and forms.

Desired profile

Qualifications :

at least 6 months of experience in costumer service, bachelor in administration or similar, teamwork oriented, proactive, fluent english