UCIE Expert

Job description

about the role

To deliver and troubleshoot :-
Customer changes
migrations
implementations
Environment : - Customer Telephony Network to achieve Outstanding Customer Experience.

about you

Commanding level experience of Designing & handling Cisco IP telephony Network Infrastructure and products.
Hands on experience of deployment &  troubleshooting of the Cisco/Microsoft Unified Communication Products
CUCM 10.x, CME 10.x and above SME

Cisco Voice Gateways (ISR Routers and Analog gateways) gatekeepers and Unified Border Elements (CUBE)
Integration : intercluster trunks, CUCM integration with CUEAC, UCCX, IM&P, CUC, third party TAPI clients
Trunks, E1/ T1(CAS,CCS), FXS /FXO, MGCP, H.323, SIP and SCCP etc.
CUC 10.x and above, IMP 10 and above.
UCCX and CUE scripting call flow
IVR based call flow on CUC
Expressway, MRA, Jabber
SIP trunking with ITSP
Advanced SIP setup(SIP profile, security profiles, header manipulation)
Understanding of inter VLAN communication, QoS, packet traversal over data network
Concepts of dialling plan and numbering plan, class of restriction, telecom regulatory

additional information

Good interpersonal and communication skills
Good time management, and organizational skills
Customer Oriented Attitude
Ability to work under pressure and multitasking.
Team Spirit
Proactive and  self motivated
Problem Solving Skill
Commanding level experience of Designing & handling Cisco IP telephony Network Infrastructure and products.

department

Customer Services & Operations

Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business.  Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.

contract

Regular