Functional Client Support

Description de l'offre

Moody’s Analytics, Subsidiary company of Moody’s Corporation, is a world leader in tools and services in financial risk management.

Grouping the non-credit rating activities of Moody’s, Moody’s Analytics offers its clients complete solutions that include credit risk measurement tools, valuation models, economic analysis, and software in financial risk management.

Moody's Analytics recruits for its software division: a Functional and Technical Engineer Financial Risk Management to support our products.

Within an international team and as a Client Services & Support Specialist, your key responsibilities will be :

- Develop your business expertise on risks in Banking, finance and insurance business.
- Follow, assist and train EMEA (Europe, Middle East, Africa) customers on our risk management applications,
- Understand and reproduce some of the anomalies encountered by our customers, at the functional and /or technical level.
- Escalate and ensure an efficient follow-up of customers issues towards the different level of expertise within Moody’s Analytics,
- Follow-up functional and technical software evolutions and regulations,
- Participate in cross internal projects,
- Work with sales, implementation and product teams

Profil recherché

Must be educated to degree level in a Computer science, engineering, mathematics, statistics or similar discipline.
- You have an interest working in Banking / Finance / Insurance area.
- Ideally (but not mandatory) experience in SQL/RDBMS, XML, web application servers.
- Interested in developing a career in Finance; previous exposure to banking, financial markets or credit risk would be an advantage.
- Previous experience in a client support role would be an advantage.
- Superb analytical skills and persistence in analytical and technical problem solving.