Resident Manager - SOL Tropikal

Job description

Hotel Information
* Dürres, on the Albanian coast of the Adriatic Sea, is the second largest city in Albania and its beach is the most visited in the country.
Located in the southern part of Durrës, SOL Tropikal hotel, 4 stars became the first private resort, alongside the Adriatic Sea in Albania, after the signing of the Helsinki agreement.
With around 1.000 m2 of private beach, the Sol Tropikal Durres is the best place in the Adriatic to enjoy with the family.
Located in the south of Durrës, Albania’s leading tourist resort, and just a few minutes from the centre of Durrës, Sol Tropikal Durres is an excellent hotel for discovering and relaxing in this idyllic location thanks to beautiful natural surroundings, extensive and comfortable facilities, and the quality of its services.
The Sol Tropikal Durres also provides luxurious rooms with great views, Wi-Fi throughout the hotel, a choice of dining options such as Breeza Beach Restaurant or the Pool Bar.
There are also magnificent facilities such as an outdoor pool which you can enjoy with all the Tribe.
Family, Beach, Water Sports, Gastronomy, Sport & Celebrations. 
Number of Rooms : 168. 


Mission of the position
Reporting directly to the Hotel Manager of SOL Tropikal, you would be responsible for:
* The Operations of the Hotel of the hotel: planning, coordination, management, supervision and analysis of results from all Hotel Departments.
* Direct and inspire the high performance of hotel teams continuously evaluating and maintaining high service, quality and productive processes and workflow.
* Ensure the smooth implementation of the procedures and policies of Meliá Hotels International in alignment with the strategic plans.


What are we looking for ?
* A minimum of 2 -3 years of experience as an Resident Manager or similar positions.
* Be able to be front the operations and guest focus.
* 360 degrees of Hotel Operations knowledge.
* Background in rooms would be desirable. 
* Experience in resort, volume & All Inclusive hotels. 
* University diploma / degree, preferably in Tourism (or equivalent Hospitality and Tourism studies).
* International experience is preferred.
* Functional knowledge of all department operations.
* Attention to detail & a passion for excellence.
* Warm and dynamic person. 
* Demonstrate ability of Human Resources Management & Talent Development.
* Knowledge of IT tools used in hotel management.
* Proficient in Microsoft Office.
* High geographical flexibility is preferred.
* English language is mandatory, Italian and Spanish is a must.  
* Able to reside in Durres (Albania).

Desired profile

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About Meliá Hotels International

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