Housing Attendant

Job description

At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

Desired profile

Qualifications :

Experience

Must have a minimum of 2 year experience in similar position with The Ritz-Carlton or similar hotel company

Education

High School Graduate or equivalent required

Required Skills

Certified in Basic First Aid

Ability to clearly communicate with proper grammar in English to the employees' understanding both written and spoken

Ability to work well under pressure coordinating requests at any given time and maintain positive and engaging relations with all employees request

Ability to operate a variety of hand and power tools used in repair.

Ability to lift objects weighing up to 50 kg

Knowledge and ability to use relevant cleaning material

Organized and focused in high stress situations

Attention to details

The primary responsibilities of the role include:

Follows all SOP's and performs duties as per task list.

Performs a variety of housing repair activities involving plumbing, carpentry, electrical, flooring, painting and roof.

Repairs and maintains plumbing systems by repairing or replacing faucets, hot water tanks, toilets and drain systems: insulate pipes and crawl spaces.

Performs a variety of carpentry work including the repair or replaces doors, glass and screens.

Repairs or replaces electrical switches, outlets, lighting fixtures, circuit breakers and fuses; repair small appliances.

Reviews request and assesses work procedures before beginning a job: determines need for emergency repair or immediate services.

Installs and maintains smoke detectors; repairs or replaces locks and other security hardware.

Conducts room's inspections to identify deficiencies in health and safety, electrical, mechanical, structural and plumbing components.

Handles all employee requests expediently and courteously in an accurate, complete and timely manner.

Executes all tasks necessary to get the rooms ready for new comers including room, moving furniture and equipment, making an inventory, getting grocery items, etc.

Ensures that all equipment is properly cleaned, stored and secure when not in use.

Carries out other duties as required by management from time to time, such as but not limited to lateral service in other parts of the Human Resources or Hotel and overnight cleaning

Ensures excellent service and standards at all times as well as behaving in a professional manner when on and off duty

Maintains complete knowledge and complies with all hotel and departmental policies and procedures

Sets up workstation(s) with necessary supplies along with maintaining cleanliness throughout the shift.

The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.