yves saint laurent fragrance advisor selfridges oxford

Job description

Yves Saint Laurent Fragrance Advisor  

YSL disrupts the status quo with cutting edge technology in both make-up and skincare. We want to empower women and men with glamour and a sensorial experience using make-up, skincare and award winning fragrance. You will be part of an expert team driving brand awareness and sales for this established Parisian brand.

Fragrance is your passion and with options such as ‘Y’ and ‘Black Opium’ within our collection of award winning eau de parfum, you can truly offer a personalised service to help clients find their perfect scent. Through story telling you’ll bring our luxury fragrance to life and with training on ingredients and heritage you’ll truly become an expert.

You provide exceptional service and although a specialist in fragrance, you’ll also be trained to support with YSL Beauté make up and skincare as required to provide the ultimate experience for our clients.

You’re approachable, friendly and thrive working in a team to create a positive working environment with your colleagues and for your clients on counter.

You’ll have the opportunity to attend Yves Saint Laurent training and education as well as benefit from L’Oréal learning opportunities so you can development yourself within your role, opening up career paths such as becoming a Counter Manager, Business Manager or Area Manager in the future.

Mission:

To provide exceptional service to YSL customers and achieving sales target

To be successful…

·  Ability to work flexibility during retail hours, which is likely to include evenings, weekends and holidays (except Christmas day).
·  Have a desire to learn fundamental product knowledge (features, benefits, usage) and application techniques to provide best results for clients.
·  Generate sales to achieve sales target by applying brand selling method, product knowledge and able to follow basic service flow.
·  Have detailed knowledge and awareness of the fragrance market
·  Maintain a clean and hygienic work area and adhere to hygiene rules
·  Are comfortable to traffic stop when relevant, to share YSL beauty with more people.
·  Ability to use POS software and other digital systems required to successfully run the counter.
·  Maintain the counter/store quality and merchandising including appearance and cleanliness of counter/store, follow merchandising guidelines and ensure on shelf product availability.
·  Develop positive relationships with department store floor managers and head office.
·  Be a brand ambassador with your attitude, eventing and on-brand grooming.
·  Convey passion and master story telling.
·  Connect with our clients and care, provide good solutions and after sales/clienteling.

Working with us, you will be at the heart of our ambition to win over another 1 billion consumers and offer the best in beauty to everyone on the planet. You’ll have the opportunity to learn new skills through our unique training and development programmes, as well as receiving a competitive salary package and excellent benefits, including amazing discounts across the L’Oréal portfolio.
","datePosted":"2018-03-20T11:20:46","title":"Yves Saint Laurent Full Time Fragrance Advisor - Selfridges Oxford Yves Saint Laurent Full Time Fragrance Advisor - Selfridges Oxford Street in UK - England - Central London | Retail at l'oreal       .aurelia-hide { display:none !important; }      L'Oréal | Job Description
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·  Ability to work flexibility during retail hours, which is likely to include evenings, weekends and holidays (except Christmas day).
·  Have a desire to learn fundamental product knowledge (features, benefits, usage) and application techniques to provide best results for clients.
·  Generate sales to achieve sales target by applying brand selling method, product knowledge and able to follow basic service flow.
·  Have detailed knowledge and awareness of the fragrance market
·  Maintain a clean and hygienic work area and adhere to hygiene rules
·  Are comfortable to traffic stop when relevant, to share YSL beauty with more people.
·  Ability to use POS software and other digital systems required to successfully run the counter.
·  Maintain the counter/store quality and merchandising including appearance and cleanliness of counter/store, follow merchandising guidelines and ensure on shelf product availability.
·  Develop positive relationships with department store floor managers and head office.
·  Be a brand ambassador with your attitude, eventing and on-brand grooming.
·  Convey passion and master story telling.
·  Connect with our clients and care, provide good solutions and after sales/clienteling.

Working with us, you will be at the heart of our ambition to win over another 1 billion consumers and offer the best in beauty to everyone on the planet. You’ll have the opportunity to learn new skills through our unique training and development programmes, as well as receiving a competitive salary package and excellent benefits, including amazing discounts across the L’Oréal portfolio.
","locale":"en_GLOBAL","multi_location":[{"country":"United Kingdom","cityState":null,"city":"","latlong":{"lon":-0.1278165,"lat":51.5076017},"location":"UK - England - Central London","lon":"-0.1278165","state":"","cityCountry":"United Kingdom","cityStateCountry":"United Kingdom","mapQueryLocation":"UK - England - Central London","lat":"51.5076017","stateCountry":"United Kingdom"}],"title":"Yves Saint Laurent Full Time Fragrance Advisor - Selfridges Oxford Street","educationRequired":"Any level of education","postedDate":"2018-03-20T11:20:46","jobSeqNo":"LOREUS6975","ml_highlight":"With a focus on fragrance · make appropriate , personalised product and sample recommendations · have a strong focus on link selling and the recruitment of new customers · use confident communication and...","dateCreated":"2018-03-20T14:25:13.440000","cityStateCountry":"United Kingdom","ml_jobExperience":null,"brands":"Ysl Beaute","frApplyUrl":"http://career.loreal.com/FR/login?jobId=49244","parentRefNum":"LOREUS","ml_skilled_jd":"fragrance advisor . yves saint laurent beauté expresses a unique elegance and freedom and is a faithful partner to everyone. from the illuminating touché éclat to the seductive black opium yves saint laurent works to liberate the contemporary man and woman in their pursuit of love passion and happiness . as a fragrance expert you will have a true passion for fragrance and be able to talk confidently about the products on offer giving luxury customer service. you’ll be target driven and have skills in traffic stopping and telling the story behind the product to enhance sales of the fragrance . master category knowledge · have a full understanding of all brand products and update the team’s product_knowledge where necessary primarily for brand’s fragrance ranges · attend engage and participate in all brand training and implement afterwards · monitor icon products on a daily basis · be aware of competitor’s products and activity communicating relevant information to line manager · have detailed knowledge and awareness of the fragrance market · promote the brand expertise in fragrance . execute business_operations · complete all personal paperwork accurately legibly and on time · be aware of account and personal targets and key_performance_indicator targets · closely monitor stock levels following retailer guidelines raising issues to line manager · offer creative_ideas to generate new_business. with focus on product_launches and anniversaries · be aware of and abide by store rules and regulations . drive selling process/techniques · deliver luxury service at all times inviting customers back for a return appointment · generate retail_sales through the successful execution of in-store events and strengthen brand_loyalty. with a focus on fragrance · make appropriate personalised product and sample recommendations · have a strong focus on link selling and the recruitment of new customers · use confident communication and presentation skills when dealing with customers · maximise selling during busy periods by traffic stopping · develop the fragrance business to ensure gain in market_share and increase counter and brand ranking . foster service attitude · show passion for people and products · follow grooming guidelines to promote brand image · maintain a clean and hygienic work area and adhere to hygiene rules · ensures customer_communication standards are met · ensure all customers receive the highest level of service completing all necessary steps of customer transactions . leadership · fosters team_spirit · coaches peers when appropriate · leads by example · share know-how and experience · work_effectively with colleagues in store in the field and at head office · coach and lead_by_example the brands retail tactics for retail excellence . ","applyUrl":"http://career.loreal.com/careers/login?jobId=49244","jobUniqueIdentifierValue":"49244###en_GLOBAL","location":"UK - England - Central London","cityCountry":"United Kingdom","mapQueryLocation":"UK - England - Central London","category":"Retail","ml_Description":"Fragrance Advisor . Yves Saint Laurent Beauté expresses a unique elegance and freedom and is a faithful partner to everyone. From the illuminating touché éclat to the seductive Black Opium, Yves Saint Laurent works to liberate the contemporary man and woman in their pursuit of love, passion and happiness . As a Fragrance Expert you will have a true passion for fragrance and be able to talk confidently about the products on offer giving luxury customer service. You’ll be target driven, and have skills in traffic stopping and telling the story behind the product to enhance sales of the fragrance . Master Category Knowledge · Have a full understanding of all brand products and update the team’s product knowledge where necessary, primarily for brand’s fragrance ranges · Attend, engage and participate in all brand training, and implement afterwards · Monitor Icon products on a daily basis · Be aware of competitor’s products and activity, communicating relevant information to line manager · Have detailed knowledge and awareness of the fragrance market · Promote the brand expertise in fragrance . Execute Business Operations · Complete all personal paperwork accurately, legibly and on time · Be aware of account and personal targets and key performance indicator targets · Closely monitor stock levels, following retailer guidelines, raising issues to line manager · Offer creative ideas to generate new business. with focus on product launches and anniversaries · Be aware of and abide by store rules and regulations . Drive Selling Process/Techniques · Deliver luxury service at all times, inviting customers back for a return appointment · Generate retail sales through the successful execution of in-store events and strengthen brand loyalty. with a focus on fragrance · Make appropriate, personalised product and sample recommendations · Have a strong focus on link selling and the recruitment of new customers · Use confident communication and presentation skills when dealing with customers · Maximise selling during busy periods by traffic stopping · Develop the fragrance business to ensure gain in market share and increase counter and brand ranking . Foster Service Attitude · Show passion for people and products · Follow grooming guidelines to promote brand image · Maintain a clean and hygienic work area and adhere to hygiene rules · Ensures customer communication standards are met · Ensure all customers receive the highest level of service, completing all necessary steps of customer transactions . Leadership · Fosters team spirit · Coaches peers when appropriate · Leads by example · Share know-how and experience · Work effectively with colleagues in store, in the field and at head office · Coach and lead by example the brands retail tactics for retail excellence .