Lead Business Analyst

Job description

Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve around 40 million customers worldwide through a network that covers 63 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Lead Business Analyst

•    Undertake end to end analysis to enable launch of new journeys to customers 
•    Complete requirements gap analysis and impact assessments for new journeys 
•    Translate scope into detailed business requirements
•    Create user stories & document non-functional requirements
•    Create detailed specs (e.g. flows, specs, wikis)
•    Assess business / operational processes and engage with market and XLOB teams
•    Work in a Sub Value Stream as part of a cross-functional agile team to deliver customer-centric journeys that deliver value to markets globally.

Requirements

•    Very strong analytical ability and problem-solving skills - excellent attention to detail and the ability to see things through to completion
•    The ability to quickly understand customer, technical and operational considerations, and identify risks and opportunities etc. 
•    Experience of analysis/requirements management techniques e.g., user stories, BDD style scenarios, e2e process flow or customer journey mapping, story mapping, elicitation techniques, gap and competitor analysis etc.
•    Experience of leading analysis activities to support the delivery of customer centric digital products and features.
•    Working experience with business stakeholders and product managers on product backlogs.
•    Demonstrable experience working with solution architects and engineers with a good grasp of technical concepts and considerations, e.g., APIs, Cloud infrastructure, front and backend systems, mobile & browser platforms etc.
•    Highly developed communication skills, both written and verbal, to explain complex or technical issues.
•    Experience of relevant tools e.g., JIRA, Confluence, Microsoft Office suite, etc.
•    Strong negotiation and relationship management skills to satisfy a wide range of internal and external customers with conflicting priorities.
•    Digital experience in online and mobile channels preferred
•    Previous experience in banking or financial products preferred
•    Strong understanding of the change delivery lifecycle
•    Respectful of different cultures, working with colleagues from across all regions (North America, Latin America, Middle East, Asia Pacific and Europe).

HSBCLL/GZ*

About HSBC Technology China

We develop, implement and support software and IT services and processes that allow HSBC to remain at the forefront of high-quality banking systems.

 

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Software Development (Guangdong) Limited***