CUSTOMER CARE AGENTS_FLUENT DUTCH

Job Description:
Gi Group SpA, Agenzia per il Lavoro (Aut. Min. 26/11/04 Prot. n. 1101-SG) is looking for an important client operating in the Oil&Gas
             CUSTOMER CARE AGENTS_FLUENT DUTCH  
Who will be responsible for managing end to end customer enquiries & cases via phone, e-mail, chat delivering an omni-channel service.  
Key Accountabilities
 
•           Management and orchestration of complex customer cases (such as complaints) involving multiple internal departments covering all the possible issues
•           Provide precise and accurate information regarding products and services of all categories
•           Tight interaction with colleagues for what concerns the calls taken on their behalf
 Job requirements:
 
•           Degree/bachelor
•           Previous experience in the relationship with customers
•           Mother tongue level in Dutch
 
Excellent interpersonal and communication skills, customer orientation, flexibility and problem solving complete the profile.
 
The company offers:
full time contract from Monday to Saturday from 9 to 6 pm, 23-25K per year
 Place of work: North of Milan (Maciachini).  
Candidates of both sexes (D. Lgs. 198/2006) are invited to read privacy information (artt. 13 e 14 del Reg. EU 679/2016) on the web site https://www.gigroup.it/privacy-candidati/
I candidati ambosessi (D.lgs n. 198/2006) sono invitati a leggere l'informativa privacy ai sensi degli artt. 13 e 14 del Reg. EU 679/2016 al seguente indirizzo: https://www.gigroup.it/privacy-candidati/

Data inserimento offerta:    28/11/2018