HR Operations Systems and Reporting Analyst

Job description

EY Global Delivery Services means 31.000 specialists providing globally IT, HR, finance, project management and strategic business services to EY member firms. In addition we deliver support and solutions to clients from all over the world.  

The opportunity

When you join in this role you will be at the heart of HR - collecting all HR data from GDS centers. This role gives you an opportunity to work closely with the TSS Strategy & Operations Leader to ensure that various reporting and system project initiatives are delivered effectively and efficiently across TSS. Key stakeholders include the TSS Leadership Team, TSS service delivery team members and GDS and HR Services functions. This role reports directly to the TSS Strategy & Operations Leader.

 

 

Your key responsibilities

You will be responsible for supporting TSS reporting, analysis and system administration efforts of the evolving TSS organisation, by contributing to ongoing service delivery alignment and continuous improvement.

 

 

Skills and attributes for success

· 
Advanced proficiency in Excel with strong reporting attention to detail. Experience in creating and administering SQL and Power BI databases an advantage

· 
Strong technical proficiency in use of HR related systems

· 
Ability to work independently in a fast paced environment to meet deadlines andmanage multiple tasks, with astrong client focus and ability to manage expectations.

· 
Strong organisational and planning skills together with an intelligent, proactive approach to problem solving.

· 
Ability to demonstrate initiative and vision and identify opportunities for process improvement.

· 
Ability to accept and navigate situations with ambiguity and complexity to progress recommendations and decisions

· 
Collaborates and works effectively with others, builds and maintains relationships with TSS service delivery and operations team members and stakeholders

· 
Experience in working virtually in a global organisation

· 
Effective skills in the development of project plans, roadmaps, action logs, project charters and status reporting.

· 
Strong written and verbal communication and facilitation skills

 

What we look for

 

Exceptional Client Service – you demonstrate it when you are connected, proactive and insightful.

Connected person

· 
Uses excellent communication and interpersonal skills to forge strong working relationships across TSS and within HR Services and GDS

· 
Proactively manages stakeholder updates and communication of key project achievements

Proactive person

· 
Leverages subject matter experts opinions to shape and employ best practice methodology

· 
Listens and asks thoughtful questions to respond to, manage and resolve all issues raised by project team members

Insightful person

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Utilises judgement of priorities, current issues and knowledge to review and respond personally to queries

· 
Takes ownership of enquiries and ensures issues are referred onto the appropriate person accurately and in a timely fashion.

Additionally to that we look for:

· 
6+ years work experience preferred, including professional office experience and/or HR reporting and systems experience

· 
Flexibility in approach to working on a global scale and at times across time zones

· 
Culturally sensitive, capable of handling interactions with a “global mindset”.

· 
Preference for candidate to come from a GDS centre within EMEIA or Asia Pac time zones 

What working at EY GDS offers

In EY GDS you can count on stable employment and upgrading your career. You will meet people and gain important knowledge and insights that will stay with you throughout your professional life.

 

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world.  

Apply now