HR Administrator (Intern)

Job description

The Opportunity

The HR Administrator performs HR support and administrative functions work within the Talent Shared Services teams.  The HR Administrator is responsible for the timely support on the EYHR Helpline and will also provide accurate entry of HR data into the Global PeopleSoft HR system. The HR Administrator will also spend their time helping with other TSS work such Recruitment support, CPA student registration, CPA Tuition Reimbursement and CPA member institute processing. The HR Administrator's work is generally determined and managed by his/her supervisor and includes performing transactions, coordinating events, data entry, reporting, records management, and other HR processes/ administration. This role will involve significant interaction with employees, TSS teams and other HR clients. The HR Administrator is the first point of contact responsible for answering inquiries from staff members on the HR Helpline regarding human resources policies and processes.

Your key responsibilities

·  Daily support of the EYHR Helpline by responding to inbound calls and/or email from employees and partners regarding HR policies, performance management, benefits, etc.
·  Assists with TSS initiatives and special projects
·  Proactively identifies, problem solves and escalatesissues/opportunities for further efficiencies
·  Provides coordination/administrative support for other national processes and compliance (e.g. CPA Student Registration, CPA Tuition Reimbursement, CPA Membership/ Institute Processes).
·  Answer routine questions for managers and employees, and assist with problem solving;
·  Create and maintain all necessary personnel files and maintains centralized HR files;
·  Provide general Human Resources support by serving as the first point of contact for employees, managing or escalating issues as necessary;
·  Liaises with, and coaches, the Field HR Coordinators/PCs, National Benefits, Payroll and Partnership Operations to ensure proper and timely set-up of Staff/Partner HR data
·  Assist Human Resources team with implementation and communication of major people processes
·  Provide support and coordination for recruiting processes and programs
·  Support the TSS team by working on projects and assisting where necessary to deliver on key initiatives and programs throughout the year (for example: Chairman’s Values Award, Global People Survey, People Impact Process, GPPM, Campus Orientation; Institute processing, etc.

Analytical/Decision Making Responsibilities:

·  Decision making is limited

Supervision Responsibilities:

·  Receives guidance and supervision from immediate supervisor or others for whom the incumbent may perform work.

Skills and attributes for success

·  Excellent interpersonal and teamwork skills
·  Strong communication and listening skills
·  Proven team player, with ability to also work proactively and independently
·  Ability to remain efficient and extremely organized while handling a high volume of work
·  Highest attention to detail and commitment to data integrity
·  Ability to prioritize/ execute multiple tasksand work under time/deadline constraints
·  Strong communication and listening skills
·  Demonstrated initiative and ability to seek out answers to questions and problems
·  Extremely trustworthy and capable of handling highly sensitive and confidential information
·  Strong PC proficiency including MS word, Excel and PowerPoint
·  Ability to learn new applications and techniques quickly and effectively.
·  High level of customer service and relationship management skills

To qualify for the role you must have

·  Bachelor’s degree, College Diploma in related field or Post Graduate Certificate in related field
·  1+ years experience in office administration preferred

What working at EY offers

At EY, our Total Rewards package supports our commitment to creating a leading people culture - built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people, our clients and our communities. It's one of the many reasons we repeatedly win awards for being a great place to work.

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future.  Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

·  Support and coaching from some of the most engaging colleagues in the industry
·  Learning opportunities to develop new skills and progress your career
·  The freedom and flexibility to handle your role in a way that’s right for you

About EY

As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.Recognized as one of Canada's top employers, EY continually strives to be a great place to work andwith a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality. 

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Make your mark. Apply today .

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.