SAP L2 Support
COSTA RICA Hotels - Restaurants
Job description
· Job Description:
SAP L2 Consultant should be able to identify issues and problems, contextualize them appropriately, and proffer appropriate solutions and responses consistently.
Managerial Skills:
· Strategic: An expert in SAP Sales & Distribution and SAP MM should be able to think and act strategically.
· Knowledge in area of Specialization: Hands on experience in SAP Sales and Distribution and SAP MM and thorough Know-how
· Self-management
People Skills:
A consultant in SAP Sales & Distribution and MM is expected to have the following people skills:
· Excellent communication skills: A consultant is expected to communicate effectively with senior individuals from the client, junior team members from his/her implementation team, co employees at the same level & senior managers above his/her level.
· Excellent engagement skills: Should be able to engage with individuals at all levels within the organization and from the client.
· Conflict resolution: professional conflict handling
Technical Skills:
The individual should be able to configure the following:
· Organizational Structures: Set up sales areas, assign organizational structures
· Document Types: Sales documents; Inquiries, Quotations, Sales orders, Shipping, Billing
· Pricing: condition tables, condition types, access sequences, pricing procedures, pricing routines, Rebates
· Document Incompletion: incompletion procedures
· Document Outputs: Output types, output determination
· Material movements (Goods and Invoice Receipt)
· Inventory activities (can include Warehouse Management activities)
Qualifications:
· At least 3 years’ experience supporting SAP SD or MM Modules.
· Graduate of Information Technology, Computer Science, Computer Engineering, or similar/related IT course.
· Fluent written and spoken English skills.
· SAP Transportation Management.
· ABAP- Desirable.
· Familiar with Incident, Problem and Change Management process methodology. ITIL-certified is a plus.