ESB Application Support Analyst

Job description

·  Job Description:

DXC. Technology is the world's leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. We have a clear and confident vision for navigating the future and have met the challenges of innovation many times.  Our success is built on the trust we've earned from clients.  We work with clients, at their site, to solve complex challenges in ways that minimize business risk and maximize opportunity.  We strive to support a culture of performance, matched with integrity. For more information, visit  www.dxc.technology .

We are looking for a new Enterprise Service Bus (ESB) Support Analyst to join our Application Support team within our Delivery Centre in Adelaide. 

As an Application Support Analyst you will be responsible for providing application support services to our clients, including investigation and resolution of issues and service requests.  This will also include liaison with Third Party vendors for Level 3 support in some areas.

You will be an outgoing, ambitious individual with excellent people skills and a desire to learn, solve problems and grow on the job.  Most importantly, you will be an enthusiastic and reliable team player who will roll up their sleeves and get the work done.

 Key Responsibilities include : 

·  Undertake provision of application maintenance and support services
·  Identify, investigate, prioritise and resolve issues quickly and efficiently
·  Perform deployments of application code and configuration across environments
·  Perform post verification testing following changes in environments
·  Update support documentation to keep information current and ensure appropriate processes are followed

Key Requirements:  

·  Relevant tertiary qualification, ideally in Computer Science, Engineering or similar
·  Experience delivering software support services
·  Have a basic understanding of ITIL key disciplines that include change control and Incident management.
·  Strong diagnostic and problem-solving skills
·  Excellent attention to detail
·  Experience with technologies MS .NET Framework, MS SQL and Oracle will be required.
·  Experience in working with TIBCO ActiveMatrix BusinessWorks 6 (BW6) and associated TIBCO processes, tools and plugins.
·  Understanding of ESB and integration

Key Desirable Skils:

·  Understanding of ssl/certificate management
·  Understanding of EAI patterns
·  Testing concepts and support
·  Concept of JMS, API, REST, SOAP and HTTP Methods
·  Basic knowledge of SAML, Kerberos, Basic Auth and OAuth
·  Unix basic admin
·  Knowledge of Load balancer
·  XSLT/Xpath concepts
·  CA API gateway Policy manager
·  Rest/JSON
·  Java
·  WSDL, XML, XSD, Xpath
·  Jenkins

This is a great opportunity to join DXC and take your career to the next level.

You must either hold an Australian Security Clearance, or be eligible to obtain one; therefore candidates will need to be Australian Citizens