Operations Supervisor Nights - Droitwich

Job description

DESCRIPTION

Shift: Wednesday - Saturday

We are Amazon; we pioneer.
Since opening our virtual doors in 1995, we've been pushing the boundaries of possible further and further.

Our entire business works hard to delight our customers – from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. That can be described in one of our core Leadership Principles, which is Bias for Action. This means that our teams band together, roll up their sleeves, and aren't content with just standing still. We're aiming to become the most customer-centric company on Earth.

To help us maintain our high standards of service, we are seeking an experienced and accomplished Operations Supervisor, to drive both innovation and execution in our busy Transportation network.

Desired profile

BASIC QUALIFICATIONS

· Demonstrable problem solving and analytical skills,
· Be Customer Obsessed; always mindful of our key objective to provide exceptional service to our customers.
· An excellent verbal and written communicator, you're able to handle multiple, occasionally conflicting tasks in a fast-paced environment,
· Ready to Learn and Be Curious: you're willing to train and learn new skills,
· You are a strong People Manager, able to Earn Trust. You will possess experience in coaching and mentoring others to succeed, as well managing performance and employee engagement levels
· You Deliver Results, are able to handle both long and short-term multiple tasks, and demonstrate Bias for Action while working in a fast paced, occasionally ambiguous environment with conflicting priorities and requests,
· You're flexible – willing and able to work flexible schedules/shifts outside of your regular shift pattern, including nights and weekends, to support the needs of our Customers. No task is too small or menial – you roll up your sleeves to get the job done.
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