Worldwide Operations organization is looking for an Executive Assistant who wants to work in a fast-paced, exciting, and growing organization. We need someone who is bright and motivated, with a proven history of high performance, to support the Vice President of WW Customer Service in Seattle, Washington.
Amazon's mission is to be ‘Earth's most customer-centric company', and our award-winning Customer Service team is an essential part of that mission. Through our innovative world-class self-service technologies developed by our “CS” team, we support customers from 75+ service locations around the globe. We consider each contact an opportunity to advocate for customers and provide support via phone, email and chat 24/7. Our CS technology and product teams build world-class CRM systems and innovative self-service solutions that are used by millions of customers each day on Amazon's websites, shopping apps, and through Amazon's family of digital products such as Kindle, Echo, and Alexa.
Working in a dynamic and fast paced environment, our CS team is continuously raising the bar on customer experience by advocating and inventing for customers, playing a key role in leading the way towards Amazon's ultimate goal to be Earth's most customer-centric company. “We are a company of pioneers. It's our job to make bold bets, and we get our energy from inventing on behalf of our customers.” – Jeff Bezos, CEO
This role requires outstanding planning, time management, and organizational skills. Superior attention to detail and the ability to meet tight deadlines and juggle multiple requests is critical. A high level of integrity and discretion in handling confidential information, and professionalism in dealing with senior executives is imperative. A good sense of humor is a must, as is the ability to be flexible and change direction at a moment's notice.
The ability to work successfully in a team environment and build effective working relationships inside and outside the group is essential.
The ideal candidate will have experience working in a fast-paced environment, managing multiple complex calendars, planning and organizing events of all sizes, and coordinating domestic and international travel.
Ideal candidate profile
· Minimum of 10 years' experience providing Executive Assistant support for senior executives in a fast-paced environment
· Advanced knowledge of Microsoft Outlook
· Experience managing multiple executives' calendars
· Strong knowledge of Microsoft Word, Excel, PowerPoint, and SharePoint
· Experience with domestic and international travel coordination
· Experience with event planning and space management
· Experience mentoring and hiring other Executive Assistants
· Bachelor's degree required