Multinational Service Expert, Multinational Excellence Centre
Madrid, SPAIN
Descrizione dell'offerta
We are looking for a Multinational Service Expert, to be based in Madrid to handle the administration of international insurance policies.
If you have previous experience handling the policy administration of multinational insurance programs for large corporates, particularly in the Financial Lines and/or Liability areas, and are a driven and results-oriented individual with a passion for process optimization and automation, if you are a fluent English speaker and quickly operational in Madrid, then we encourage you to apply for this exciting opportunity.
Your Team
Our Allianz Multinational Insurance Program team is a dedicated group of specialists who deliver our unique selling proposition (USP) through technical excellence, the Allianz network, and a relentless focus on clients. We aim to increase the knowledge of our Global Team to enhance the Client Experience through our technical capabilities, internal collaboration and to set the tone for our Multinational growth.
As part of our newly established Multinational Excellence Centre in Spain, you will at first report to our Head of Business Model Transformation and Process Redesign and become part of a global and dynamic team of Multinational professionals.
The Impact You Will Have
You will be responsible for coordinating the implementation of multinational insurance programs across various territories. You will ensure alignment with market requirements, facilitate implementation steps and provide expertise for system and process integrations in line with the target vision. In this role, you will leverage your industry knowledge, deep understanding of the multinational value chain and processes and competitor benchmarking in order to scope requirements and implement new multinational business processes.
Some of your specific responsibilities could include:
Coordinate between teams to ensure information completeness for policy issuance
Act as the primary point of contact for underwriting and servicing teams globally
Prepare policy wording documents for sometimes complex customer needs
Maintain multinational data in core global systems and ensure accuracy
Develop standardized procedures for new product implementation
Actively support transformation initiatives and drive process improvements
Collaborate with the CUO office to oversee product rollout initiatives
Facilitate additional support during the product's initial launch phase
What You’ll Bring to the Role
You are quickly operational in Madrid and are a motivated individual with previous experience in Multinational Insurance Operations in policy administration, ready to contribute to a dynamic team environment. You have strong communication skills, attention to detail and the ability to manage multiple tasks efficiently.
You bring the following:
A solid previous experience in policy administration of multinational insurance programs for large Corporates, ideally in Financial Lines (and/or Liability)
Strong understanding of underwriting processes, system integrations, and market-specific dynamics
Ability to manage a wide variety of stakeholders
Excellent communication skills in English, with additional European languages a plus
Strong analytical skills and attention to detail
Ability to prioritize, plan, coordinate and handle a wide range of tasks
Competence with Microsoft Office and an interest in new technologies
Familiarity with data analysis and reporting tools is an advantage
An interest in training is an advantage
A willingness to learn and explore how AI can enhance your role and the broader organizatio
81839 | Operations | Professional | Non-Executive | Allianz Commercial | Full-Time | Permanent