Account Technician - Global Business Operations

We are looking for an Account Technician, based in London. 

Your Team  

At Allianz Commercial our account technicians support the business by capturing and processing policy information, from submissions through to billing and collection. We pride ourselves on delivering excellent customer service and operational effectiveness for our clients.  

The Impact You Will Have  

Based in London and reporting to the Team Leader, Global Business Operations (GBO), your primary responsibility will be to provide an efficient administrative and processing service to Underwriting, Accounts, Claims, Credit Control and our Brokers/Clients. Your responsibilities include reviewing and interpreting source underwriting materials to ensure all information is complete including broker presentation, slips, underwriting files and accounts. 

Some of your specific responsibilities could include: 

• Be responsible for accounts of low to medium complexity 

• Coordinate with Underwriting to address questions and issues regarding cover and wording. Authorisation in line with assigned limits 

• Use relevant information to accurately and efficiently populate IT system(s) with new and renewed business. Prepare regular reports 

• Invoice customers and produce all relevant documentation, e.g. policies, certificates, endorsements to the Broker (or Client)/ Co-Insurers in a timely and accurate manner 

• Develop effective working relationships with internal and external customers, including Underwriting, Accounts / Credit Control, Reinsurance Accounts and Brokers, attending relevant meetings, as required 

• Monitor maintenance and follow-up of all accounts, according to the respective level of responsibility and escalate any issues as required 

• Carry out risk checks according to the compliance procedure 

What You’ll Bring to the Role: 

• You have a first experience in a Corporate environment, ideally in Insurance or Financial Services 

• Good knowledge of Microsoft Office applications, particularly Excel 

• You have an understanding of the world of corporate Insurance and the policy administration life cycle 

• You pay attention to detail  

• You work well in a team and remain calm under pressure 

• You have a willingness to learn and explore how AI can enhance your role and the broader organization