Client Account Manager

Job description

·  Location
Peterborough, Cambridgeshire
·  Salary
£ 30000 - £ 33000 / Year
·  Job type
Permanent
·  Industry
Call Centre and Customer Service
·  External Reference
JN-042024-372202
·  Category
Sales & Retail - Customer Service Manager

At Adecco, we have a new opportunity with one of our long-standing clients. A utility services company are looking for an experienced B2B Client Account Manager to join their client services team. This role would suit an experienced B2B account manager with an understanding of financial reporting.

As a Client Account Manager you will be responsible for retaining and expanding the company client base, and some of your main responsibilities will include:

·  Manage a portfolio of client accounts, being their primary contact for all enquiries.

·  Prepare regular business updates covering the technical health of the client's estate, financial performances, risks, and opportunities through Excel spreadsheets, as presentations and written reports.

·  Assessing financial and operational data relating to client's heat networks.

·  Work with internal departments and third part providers to resolve any issues promptly and professionally.

·  Oversee relevant projects aimed at improving client services.

Intermediate to advanced Microsoft skills are required, along with excellent planning and time management skills. You will be required to travel nationwide for client meetings and hybrid working is available.

So, if you are an engaging and professional communicator and are looking to advance your account management career, apply today!

In return for the above responsibilities, you will be offered the below benefits:

·  Competitive salary - £30k - £33k per annum, depending on experience

·  25 days holiday, plus bank holidays

·  Pension matched at 4%

·  Employee assistance programme

Interviews are taking place soon so if you are interested in the job or know anyone who might be and would like more information on the role and business, please contact Dawn Wesby at Adecco Peterborough.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Dawn Wesby