Reception Team Leader (Supervisor)

Job description

Key tasks

PERSONALITY AND SKILLS
Are you dynamic, proactive and have a passion for hospitality?
Then we would like you to be part of our team.
Join a professional hospitality team who is welcoming, attentive and who will share with you their passion for this industry.
We strive for success in the work place by making it a fun environment for all to share.

MISSION
Your job will have a real impact on the satisfaction of our guest experience and team as you represent the spirit of Novotel London ExCeL with each interaction.

KEY DUTIES:
Make our guest to feel home.
Train and support the team.
Greeting & welcoming guests.
Dealing with challenging situations