Customer Service Manager
08-2015 - 07-2017 Vendite I demonstrated my promotional attributes by successfully signing up 50 new customers to the online Ladbrokes account called, “the Grid”, reaching the top 3 employees in the Wandsworth region. Thus, maximising customer relations and profitability, as well as earning close to £1000 in employee bonuses in 2016.
Customer service role included; handling customer complaints, training new staff, promoting new products, writing reports, banking and complying with company procedures.