Technical support
11-2016 - OraEnergia / Materiali / Meccanica Technical support for dealers on the e-bike market. Shipment and replacement of faulty components.
fabio malta
38 anni • Barcelona
Riepilogo
I am an enthusiastic employee with drive, determination and a proven ability to ensure that all tasks are done efficiently and profitably. Having a track record of maximizing guest satisfaction and profitability whilst maintaining high standards of service and also present a positive and fashionable image of the business.
Competenze
Esperienze
Food and beverage manager
08-2013 - 06-2016 Gestione di progetti / Prodotto The Art'otel is a 5 star hotel part of the PPHE company located in the center of Amsterdam.
I have participated as task force from England to support the Hotel opening team, than I moved in Amsterdam where I have started full time with the title of Assistant F&B Manager and after 8 months I have been promoted to F&B manager.
The Hotel has 107 rooms and a stand alone restaurant and bar which has been elected best hotel bar in the 2015 awards. At the basement you can also visit an art gallery which hosts exhibitions of some of the most famous dutch and international artists and it is also used as banqueting venue capable to accommodate up to 200 pax sited down.
Please find below some of the task I have been covering in the Art'otel.
- Managing the all F&B department ( RM service, restaurant, bar, gallery/banqueting, breakfast)
- Responsible for planning menu, and organizing events and parties.
- Managing F&B costs, controlling inventory and upholding menu standards.
- Overseeing staff management and solving customer issues
- Controlling food costs and increasing profit margin of the hotel.
- Coordinating large banquets and a la carte restaurant.
- Maintained and achieved a fine balance between food and beverage sales, labor costs and profit margin.
- Performed regular analysis of food and beverage prices to sustain competition in the restaurant business.
- Organized food and beverage events to attract customers.
- Ensured vendors are providing items as per purchase order and agreement on quality terms.
- Performed menu planning and pricing.
- Checked weekly payroll information.
- Maintained correct opening and closing inventories of the bar.
- Responsable to discuss P&L with the board.
Restaurant manager
09-2009 - 08-2013 Hôtellerie - Ristorazione Soho House is a group of private members' clubs aimed primarily at those in the arts and media.
I have been working in Shireditch house which is located in East London.
Please find below some tasks I have been responsible of:
- Supervised all in-house aspects of the restaurant, from in-house decorations to menu selection.
- Managed different areas of restaurant operations such as customer relations, vendors relations and inventory control.
- Controlled the overall cash flow on a daily basis to meet the weekly expenditures.
- Maintained accounting books regarding employee payroll and sales summaries of the restaurant.
- Hired staff for various departments according to skills required.
- Monitored cooking staff closely to ensure adherence to required standards in terms of quality and safety.
- Created new menu formats keeping in mind customer preferences and upcoming varieties available.
- Searched the market regarding new dishes and recipes or latest trends in restaurants that could help improve business.
Floor supervisor
09-2007 - 08-2009 Hôtellerie - Ristorazione - Specialise in training and motivating new staff regarding their work and responsibilities.
- Helped in promoting business through social interaction in community events.
- Estimated the daily food consumption and placed orders with suppliers accordingly.
- Trained new staff; delineated their responsibilities and restaurant work ethics.
- Maintained a friendly environment for staff and customers.
- Scheduled working hours of staff and rotation of shifts.
- Assisted the customers in answering their queries regarding food quality and service.
- Maintained the cleanliness and sanitation standards of the restaurants by routine checkup of the cleaning.
Livelli di formazione
Liceo Scientifico Isacco Newton
2006 - 2009 Suggerimenti
Lingue parlate
Italiano Madrelingua Inglese Avanzato Spagnolo Intermedio