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Eisvyde Isajevaite

Customer Service Cordinator

31 anni • Dubai

Riepilogo

I seek a challenging career and become part of dynamic organization that utilizes my skills and abilities and provide an opportunity to work in a professional environment. I am professional with customer services along with having extensive experience of accounts and document managing. I am extremely professional and solemnly believe in hard work and devotion.

Esperienze

Customer Service Cordinator

03-2016 - Ora* Ensure full awareness of all products provided and is constantly updated on all changes and amendments on product features, procedures and processes. *Promote Bank products by providing consistent, accurate and transparent information to customers. *Achieve sales targets assigned and contribute to the overall achievement of the team. *Pro-actively participate in Bank products campaigns & promotions *Consistently illustrate high levels of customer orientation and professionalism in day to day conduct. *Ensure that all service levels and agreements are being met consistently without any fail. *Establish and maintain strong professional relationships/connections internally and externally (Maintain Standard level of CSS results). *Ensure adherence to cut-off times and deadlines. *Perform occasional duties assigned. * Ensure right segmentation to match customer profile *Educate self on existing procedures and products *Participate in “In-house “training programmes and workshops. *Attend HR training courses nominated by line management. *Attend product training, presentations and road show events. *Proactive self development *Ensure that Bank policies and guidelines are consistently & strictly followed. *Comply with committed turn around times and laid down procedures. *Perform adequate care and diligence in day to day conduct to protect Bank from financial and non-financial loss.

Food And Beverage Controller

11-2014 - 02-2015 Identify and delegate responsibilities to shift leaders and staff Effectively manage the restaurant in the absence of the Restaurant Manager Manage operations with passion, promoting the culture and values of the restaurant Consistently monitor product and labor costs Solicit guest feedback to understand the needs and wants of customers Train and coach staff on guest services Complete the season to the specifications outlined in your Employment Contract

Bookeeper/accountant

03-2013 - 05-2013 Manages accounting functions, ensures accuracy and timeliness Preparing invoices for all the companies Follow up with all banks for loans, daily base deposits and withdrawal and other activities Review documentation, prepare a summary focusing on accounting concerns Summarize and communicate the information contained in the system to decision makers Attending trade shows, events & exhibitions

Finansai

06-2007 - 12-2012 Writing projects Preparing and carrying out activities Leading the department Trainings the young people on project writing, active participation, team building, organization and public relations techniques Managing efficient and rational distribution of finances Social work associating with the government

Journalist

06-2006 - 08-2010 Building contacts to maintain a flow of news Seeking out and investigating stories via your contacts, press releases and other media Attending a variety of events, Writing short 'fillers' to entertain, and researching and writing longer feature articles, sometimes for subsidiary publications and supplements

Livelli di formazione

Business Administration- Donghua University-International Cultural Exchange School

2013 - 2014 Shanghai, China, ShanghaiGestione di progetti / Prodotto

Economics- Högskolan Väst

2011 - 2012 Trollhättan, Sweden, TrollhättanVendite, Suggerimenti

Finansai- Socialinių Mokslų Kolegija (Vilnius)

2011 - 2014 Vilnius, Lithuania, VilniusContabilità / Controllo di gestione, Contabilità / Controllo di gestione

Socialinių Mokslų Kolegija (Vilnius)

2011 - 2014 Vilnius, Lithuania, VilniusContabilità / Controllo di gestione

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