ASSUNTA NAPPI - WIZBII ASSUNTA NAPPI ha pubblicato il suo profilo professionale su WIZBII. A N

ASSUNTA NAPPI

36 anni • San Gennaro Vesuviano

Riepilogo

Accomplished, results-driven customer service professional known for consistently providing high-end customer services, and leading teams to ensure customer satisfaction at each step. Expert in taking or entering orders, creating/canceling accounts and obtaining details of complaints. Familiar with principles and processes of customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Esperienze

Volunteer Management

06-2017 - 06-2017 Eventi•Working with the accreditation manager to oversee the main gate and staff accreditation • Managing wristband transfers to departments • Managing accreditation staff on main gate • Coordinating the production and installation of pass sheets across the site • Office management

Back office commerciale

04-2016 - 04-2017 Attività sociali e culturali• Work closely with the wholesale team to manage wholesale order processing • Processing purchase orders and invoices in the system • Issue invoices and order confirmations to international customers • Provide customers with information on delivery windows, shipping information and mark up • Support the wholesale team during the sales campaigns

Sales Assistant

05-2015 - 10-2015 Hôtellerie - Ristorazione• Opened and closed pizzeria and ice cream pavillion • Costantly communicated with vendors and arrange schedules and delivery of merchandise • Provide catering and client support during events • Responsible for implementing of 30% of vendors sales

Livelli di formazione

Universidade de Vigo

2010 - 2011 Pontevedra, SpainRisorse umane / FormazioneLLP ERASMUS PROJECT

Università degli studi di Salerno

2007 - 2015 Salerno, Provincia di SalernoRisorse umane / Formazione

Le mie qualità

Comunicatore/trice
Indipendente
Flessibile
Spirito di squadra

Lingue parlate

  • Inglese

    Intermedio

  • Spagnolo

    Intermedio

Trasforma il futuro in successo.
  • Elenco degli impieghi
  • Elenco delle aziende