A W

Amani Wilfried Wilson

Lavoratore alla ricerca di nuove sfide

41 years • Rescaldina

Summary

Determined, problem solving oriented, think positive, goal oriented, detail oriented, cordial, Good analytical skills. self-motivated, trustful, discrete, quick. Able to handle confidential data and multiple processes Fluent English verbal and written communication skills. Excellent phone skills (polished and professional). Strong organizational, administrative and task management skills. Strong PC skills: MS Word, Basic Excel (familiarity with the web, e-mail and external applications). Flexible and able to work in a team environment.

Skills

Microsoft Office Social Media Banking Team Work

Experience

Customercare relationship management

07-2014 - Now Sales - Fineco UK opening account service. - Providing support with trading, credit and banking services for UK and Italian customers . - Focussing on Fineco UK project for the preparation and the launch of Fineco on the UK market. - Making Tests of new functions and implementing new services on Fineco UK account website and mobile application. - Providing support with e-trading platform use, executing trading phone orders and also providing information on Global Stock Exchange Markets, OTC Market, Forex, equity, bonds, derivatives, fund transfers,corporate actions, other investment products and TAX related issues through Bloomberg and other tools usage. - Collaborating with other teams (mainly product specialists, investment teams, operations) to provide solutions to more complex enquiries. - On-boarding new clients, managing data privacy, observing Market Abuse, Kyc, Cdd, Aml, Mifid, Fatca, Pep regulations and delivering excellent customer experience in banking & trading services, managing operational risks.

Education & training

Universita Cattolica Sacro Cuore, Milan

2010 - 2013 Paris, France Consulting

Università Cattolica Del Sacro Cuore, Milan (Italy)

2006 - 2010 Milan, Metropolitan City of Milan Consulting laurea in economia e gestione aziendale

My soft skills

Communicating
Independent
Flexible
Positive

Languages spoken

  • French

    Native language

  • Italian

    Professional

  • English

    Intermediate