Agata Kedzierska - WIZBII
Agata Kedzierska ha pubblicato il suo profilo professionale su WIZBII. A K
Agata Kedzierska
39 anni • Manchester
Esperienze
Night Guest Service Manager
06-2020 - OraHôtellerie - Ristorazionechecking guest in/out
answer on the telephone and email and ensure that all reservation and cancellations are processed efficiently
floor walks to check the security doors and for any room service trays
manage invoicing payments and cash operation during the night shift
report all facilities and maintenance issues during the night to the housekeeping/maintenance in the morning
always be available to help with guests needs
complete Night Audit and making sure that everything balances
Cleaning all public area: toilets, reception, stairs
Set Up any conferences that are due in for the next day
Breakfast bags to all be made and packed lunches all to be made.
Night Guest Service Manager
03-2018 - 03-2020 Hôtellerie - Ristorazionechecking guest in/out
answer on the telephone and email and ensure that all reservation and cancellations are processed efficiently
manage invoicing payments and cash operation during the night shift
report all facilities and maintenance issues during the night to the housekeeping in the morning
always be available to help with guests needs
arrange service for the guest: taxi, tours, outside amendments, restaurant reservations
complete Night Audit and making sure that everything balances
Livelli di formazione
Higher School Of Cosmetology Beauty Health And Education
2010 - 2014 Poznań, Poland, PoznańServizi per la persona