Job Title - Technical Sales Coordinator
Salary - Up to £20,400 per annum plus Veolia benefits *listed below
Location - Kingswood, Cannock, Staffordshire
Hours - Full time, 40 hours per week, Monday to Friday
What you'll do
As the Technical Sales Coordinator, you will be working within Veolia's Hazardous Waste Central Services Department, which sits in the modern Kingswood offices in Cannock. The department is responsible for the processing of customer enquiries and bookings as well as dealing with internal and external customer queries relating to the disposal of Hazardous Waste. The job is varied and no two days are the same due to the nature of this exciting, challenging and interesting industry. Our diverse team focuses on our customers and have the drive and energy needed to continue to deliver our success.
You will be responsible for compliance with all Health and Safety policies and procedures and ensure that calls from customers are dealt with swiftly and efficiently, ensuring the correct information is provided, including quotations etc. to assist with service efficiency. You will ensure work is completed within agreed team targets, from booking an initial query to scheduling the collection. You will deal with both internal and external customers and will be responsible for ensuring that waste queries are dealt with quickly and efficiently in line with processes and legislative paperwork is completed.
The Technical Sales Coordinator will book transport, input waste details, order labels and inform customers. You will be required to ensure that the correct data is entered into the Salesforce and WIMS system to enable the correct and efficient servicing of Veolia's customers at minimal cost to the business and ensuring compliance with all Veolia policies and procedures are adhered to.
Ideal candidate profile
The experience you will need
Previous customer service experience.
Exceptional communication and organisation skills.
Previous waste industry experience.
Knowledge of WIMS and Salesforce systems
Benefits you will receive within this role are
The option to join the Veolia Pension Scheme.
Access to Veolia Rewards, benefits and discounts.
Free eye testing and money towards glasses if required for work purposes.
25 days annual leave + statutory bank holidays.
Onsite top of the range gym, which is free to all employees.
Subsidised canteen meals.
Where you'll work
The job is based in our modern Kingswood offices and you'll join the Hazardous Waste Services team.
Who is Veolia?
We are the UK leader in Environmental Solutions. We offer services and expertise in waste, water and energy management helping to build a more sustainable future. As a global organisation, our work focuses on delivering simple but innovative solutions to preserving natural resources, reducing pollution and protecting our environment.
We live in a world that needs to take care of its resources, and our mission is to 'Resource the World'. Improving communities and protecting the environment are right at the heart of our business.
It takes more than just words and ambition to achieve this, it takes the daily efforts of thousands of people across the UK to bring it to life. Together our employees make our communities better. They are the resourcers, behind the resources.
Veolia is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, gender or gender expression, disability, race or ethnicity, religion or belief, sexual orientation, or veteran status.