Description de l'offre
Candidate handles customer and pharmaceutical products distribution, identify and resolves customer issues, supporting the products life cycle activities.
• Contact with the Clients and their customers for any management issue.
• Contacts with carriers to verify the shipments of product, monitoring of recalls and returns; management of products on hold up to the closing of each issue within the terms established with the client.
• Management - if required – of customs procedures for goods coming from foreign Manufacturing Plants. Management of all documentation (copies of documents, return of goods into stock, etc.)
• Control, monitoring and collection of data for the correct development of all procedures used to monitor temperatures during transportation. Contacts the Clients, Carriers or Customers in case of any issue.
• Updates all files used to monitor the level of service achieved for each Client.
• Documents archive of each Client and/or Warehouse area.
• Complies strictly with all Procedures established by company
Skills and experience:
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