Discovery is at the core of everything we do – whether it’s a great value, incredible style, or building long-lasting partnerships with people around the world. That’s what makes TJX different. You can find it all across our brands: TJ Maxx, Marshalls, HomeGoods, Sierra, and Homesense. Every one of our brands has one thing in common: environments that are always changing. That’s just how we like it. Every day is an opportunity to discover something new about our business, our partnerships, and even about yourself. Come discover what different can mean for you.
Energy Management Administrator - Marlborough, MA
Duties and Responsibilities:
· Responds to calls from stores and/or field management regarding lighting, electrical, and temperature issues
· Ability to perform technical EMS/HVAC/Electrical troubleshooting with technicians in the field such as checking voltages, resetting units
· Gather relevant information to perform escalated calls
· Determines the appropriate response by making adjustments or dispatching service vendor
· Follows up with vendor, store and/or field management to ensure satisfaction
· Documents call and maintenance details into the Vendor Management System (VMS)
· Provides troubleshooting guidance to field technicians
· Additional Projects as assigned
Skills and Experience:
· Excellent Customer Service skills
· Strong attention to detail, solid problem solving skills
· Ability to multi-task in a fast paced environment, meeting all necessary deadlines
· Proficient in MS Word and Excel
· Basic technical knowledge of EMS/HVAC, electrical skills and lighting technologies
· 2+ years exp. in similar position
· Retail experience is a plus
Discover Different at TJX means opportunity, teamwork, and career growth. That’s why working here is so much more than a job. When you’re a part of our TJX family, you have the full support of a diverse, close-knit group of people that work together to deliver the best value and style in the business. Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different.
We care about our culture, but we also prioritize the tangible stuff – competitive pay, great benefits, and a great group of people.
We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Posting Notes: Marlborough || MA
Nearest Major Market: Boston
Job Segment: Manager, Electrical, HVAC, Management, Engineering, Operations