End User Partner- Freight

Job description

Solvay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristics.

Solvay is a multi-specialty chemical company committed to developing chemistry that addresses key societal challenges. We innovate and partner with customers in diverse global end markets. Solvay Business Services (SBS) is the global organization supporting internal and external growth by integrating the major End-to-End administrative processes as well as the Information Services of the Solvay Group, through three strategic objectives: Strategic agility & Customer centricity - Service excellence - Talents & innovation.

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Job Overview and Responsibilities:

•Deliver effective processing of freight payments in conjunction with our 3rd part freight payment system (currently CASS).
•To drive user performance & compliance related to the freight processes including increasing freight payment accuracy and reducing rejections.
•Implement new processes, tools and best practices in collaboration with stakeholders including Purchasing, Carriers, and the Business Units.
•To propose improvement opportunities to the Freight Team Leader and the End User Partner Manager
•Assist in the daily processing of invoice rejections
•Resolve payment issues by coordinating communication with carriers and users.
•Identify and solve systemic invoicing problems.

Education and Experience:

•Bachelor's Degree in business, logistics or supply chain
•At least two years of experience in Logistics (preferably Truck, Rail or Import/Export).

Skills:

•Pro-active and effective communicator
•Advanced MS Excel and/or Intermediate MS Access (or equivalent database skills) required.
•Experience in SAP mandatory
•Demonstrated customer and result orientation
•Good listening skills and proven experience in problem resolution
•Demonstrated analytical skills
•Knowledge of IT tools & systems
•Strong communication and collaboration skills
•Strong ability to drive quantifiable and sustainable improvement.
•Proven ability to analyze process defects and build corrective plans of actions

Additional Information
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