Unified Communications Engineer - Siemens - Milan - Wizbii

Unified Communications Engineer

  • Da Siemens
  • Milan (Italia)
  • Ingegneria / Gestione di produzione

Job description

Unified Communications Engineer

Are you interested in developing and delivering an innovative and adaptive customer experience in the fast growing, cutting-edge field of Cloud technology and telephony? We are looking for enthusiastic candidates to join our team and contribute to our customer’s success.

Our team runs a cloud-based Contact Center system and provides communication channels for 80,000 customers worldwide.

What can I expect in this position?

· Balancing priorities and flexibility are critical to success.
· Exciting projects in a global environment offer the opportunity for creativity and new ideas.
· Both independent and integrated teamwork activities for the expansion and maintenance of our Unified Communications and Contact Center solutions.
· Troubleshooting, documentation preparation, user support and training tasks.
· Expansion into new technologies using voice portals and artificial intelligence.
· Training is a priority and will be provided by internal courses and external partners or suppliers.

What are my skills and qualifications?

· Enthusiasm and commitment are essential
· A degree in a technical field or equivalent technical knowledge
· Several years of professional experience in the Unified Communications environment
· Strong unified communications skills with Aspect, CISCO, Verizon, inContact are ideal
· Theoretical and practical experience in the IT environment, specifically communications (IP, SIP, VoIP, UC)
· Programming experience in C, C +, Java, VB or similar
· SQL knowledge and scripting languages such as Pearl and Powershell are desirable
· Good knowledge of Windows and Linux OS
· Independent and structured working practices
· Team-oriented and communicative
· Proficient in German and English (both written and oral)
· Willingness to travel on occasional business trips

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About Siemens

Siemens est un groupe d’origine allemande créé en 1847 et présent depuis maintenant plus de 160 ans en France. Spécialisé dans la haute technologie, Siemens est présent dans plusieurs secteurs d’activité : l’industrie (automatismes, systèmes d’entraînement, équipements), l’énergie (éolien, production et transport d’électricité), la santé (imagerie et biologie médicale), les infrastructures urbaines (mobilité, logistique, gestion énergétique des bâtiments) et les services financiers (crédit-bail, solutions de financement de projets complexes), ainsi que dans l’électroménager.

En France, Siemens compte 7000 collaborateurs, répartis sur 7 sites industriels et 9 centres de recherche et développement. Siemens France a réalisé en 2013 un chiffre d’affaires de 2,1 milliads d’euros. Près d’un tiers a été enregistré à l’export. Qu’il s’agisse du domaine de l’ingénierie, du commerce, de la R&D ou encore de la production, Siemens propose de nombreuses offres aux jeunes diplômés, et notamment un Graduate Program.

2838 vacancies open at Siemens

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