E&P Expert Technical Trainer

Job description

Within the Global Field Services Europe Operation, your role will be to train and update technical trainings for field services engineers, and partners globally. In addition, you will be in charge of teaching methods covering course design, course implementation and course update.

Your roles will be :

1. Conduct technical trainings, on ProDiag expert offers and MV equipments and solutions from Energy Business Unit:

- Delivering ProDiag trainings to our internal field services engineers

- Delivering maintenance trainings on MV and LV equipments for our internal field services engineers.

- Make sure that safety rules, best practices and safety conditions are met during each training session.

- Evaluate the trainees

- Support other trainers to grow in competency and ensure other trainers are updated.

- Be responsible for one or several classrooms and maintain electrical equipments.

- Work closely with the Training central team, E&P Service teams, technical management and technical support for technical issues and get the latest technical evolution.

2. Designing of training courses (SME role):

- Manage engineering instructions, teaching methods, course creation, necessary equipments to launch new training courses on ProDiag expert offers and MV & LV equipments.

- Be in charge of updating course content and ensure the knowledge & knowhow transfer towards the other trainers.

- Support, coatch and train other E&P trainers in their missions to a) create courses on MV and LV equipments, b) deliver such courses, c) enhance their service know how skills on these equipments.

- Contribute to the creation and update of training paths.

3. Deliver expertise tasks and share your expertise with other teams:

- Be a technical referent for other trainers.

- Provide support & contribution to E&P Services LoB for the development of their technical offers

- Provide L3 Tech Support on ProDiag expertise offers

- Focused missions for strategic topics

4. Ensure the smooth running of the training department

- Consistently promote the safety aspects

- Ensure the full satisfaction of our trainees, internal and external customers.

- Promote and work effectively in collaboration with team members located in other countries.

- Contribute to the development of e-learning or webinar modules

- Contribute to improve programs and training methods in collaboration with the Training Offer Manager and the other members from the training team.

Desired profile

Qualifications :

Ideally Bac + 2 or Bac+5, trained in electro-technical.

- Good knowledge of MV and LV electrical distribution

- Good technical knowledge of the main MV and LV product ranges from Schneider Electric or from the competition.

- You have a strong experience as field service engineer on MV & LV equipments

- Autonomous, you demonstrate abilities of analysis and pragmatism

- You have good relationships, a good level of oral communication and enjoy international contacts

- You are flexible and have a good sense of customer service.

- You are comfortable in English and French, both oral and written.

- Some knowledge on IT and networks are an advantage

- International travel to be expected (typically one journey per month)

- With career prospects.