Apprenti(e) - Customer Representative Service H/F

Job description

Au sein de la Direction Support Client (Service Client), vous serez rattachée à l'équipe des Gestionnaires Administration des Ventes, vous serez amené.e à :

·  - Assurer l'exécution des transactions liées à un contrat client
·  - assurer la relation de premier plan avec le client
·  - accueillir les demandes clients et préparer les propositions de prix sur base catalogue
·  - assurer un reporting régulier avec le client
·  - réaliser la revue de commande
·  - enregistrer dans SAP les commandes clients
·  - administrer la gestion des réclamations
·  - vérifier la conformité de la prestation aux règles d'export control
·  - générer les livraisons
·  - vérifier et envoyer les factures aux clients
·  - traiter les litiges de livraison/facturation
·  - participer au reporting société sur l'avancement des livraisons et facturations

Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 84,000 employees and holds, alone or in partnership, world or European leadership positions in its core markets. Safran undertakes research and development programs to maintain the environmental priorities of its R&T and Innovation roadmap.

Safran is featured on the "Happy at work" rankings. The Group places fourth on the Capital ranking for best employers in France.

Safran Electronics & Defense is a world leading supplier of products and services that handle observation, decision and guidance functions for both civil and military applications. The company understands and applies a wide range of the state-of-the-art technologies that underpin embedded intelligence in many different areas, as a supplier to some of today's most innovative aerospace and defense programs.

Desired profile

Job requirements

Vous êtes diplomé.e d'un BTS Commerce Internationale ou d'une licence dans le même domaine. Vous poursuivez vos études en formation Bac+3 ou niveau Master dans le domaine de l'administration des ventes.
Vous faites preuve d'un bon relationnel, en français et en anglais (lu, parlé, écrit). Ces qualités vous permettront d'échanger facilement avec nos différents clients.

Specificity of the job

Pas de déplacement

Company information

Safran Electronics & Defense

Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 84,000 employees and holds, alone or in partnership, world or European leadership positions in its core markets. Safran undertakes research and development programs to maintain the environmental priorities of its R&T and Innovation roadmap.

Safran is featured on the "Happy at work" rankings. The Group places fourth on the Capital ranking for best employers in France.

Safran Electronics & Defense is a world leading supplier of products and services that handle observation, decision and guidance functions for both civil and military applications. The company understands and applies a wide range of the state-of-the-art technologies that underpin embedded intelligence in many different areas, as a supplier to some of today's most innovative aerospace and defense programs.