Operations Assistant - Cartier Mansion

Job description

Cartier, l'artisan des passions.

KEY RESPONSIBILITIES:

·  Supply Ordering & Replenishment
·  Placing all boutique orders; following up on deliveries and distribution.
·  Daily Replenishment of Pantries and Employee Kitchen. Replenishment of all office, shipping, banking supplies and uniforms.
·  Daily replenishment of selling floor supplies such as shopping bags, catalogues, pouches, stationery, wrapping paper, client beverages as necessary to ensure smooth operations.
·  Daily Maintenance of all storage rooms including cabinets, uniform closet and kitchen.
·  Operational support
·  Ensure image and operational flow accordingly to Cartier standards (i.e. ordering and restocking supplies, cleaning up, maintain proper visual standards)
·  Boutique Shipping – assist as needed with the proper preparation and packaging of product for shipment.
·  Inventory Control - proper handling of merchandise including movement within Boutique Inventory Tool, tagging, Quality Control, organization, protection, cycle counts, daily counts, auditing and reconciliation/problem solving.
·  Merchandising Responsibilities – adhere to visual guidelines, active participation in daily store set up/ pulling of showcases and visuals as well as daily replenishment of under stock.
·  Assist with special projects as needed (i.e. corporate gift wrapping)
·  Knowledge and compliance.
·  Develop deep understanding and knowledge of brand and products to convey Cartier heritage and values
·  Understand and comply with Cartier security and operational procedures (i.e. product handling, inventory control, etc.)
·  Brand Ambassador
·  Uphold Cartier image by maintaining professional demeanor at all times both in person and via telephone.  Greeting and acknowledging all in an appropriate and friendly manner.

 

QUALIFICATIONS:

·  Education:
·  ​​​​​​​ 4-year College degree preferred
·  Additional language skills (Mandarin, Portuguese, Russian) are a plus
·  Required Experience:
·  Previous experience in luxury retail or hospitality is a plus
·  Technical skills / abilities:
·  Must be available to work retail hours including weekends
·  Ability to work in a fast-paced retail store environment
·  Basic computer skills (tablets, PC)
·  Must be able to stand on feet all day
·  Personal Skills:
·  Excellent interpersonal and communication skills are required
·  Strong understanding of Customer Service needs and Customer (internal and external) priorities
·  Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision
·  Ability to project an approachable and professional image in personal appearance, manner, and demeanor.
·  Self-Starter with Team-Player approach