Montblanc - Retail Operations Assistant Manager

Job description

  

MONTBLANC is a manufacturer of exclusive products including watches, jewellery, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. MONTBLANC is present all around the world with more than 25 subsidiaries and 600 boutiques.

 

JOB TITLE                                              Retail operation assistant manager

 

REPORTING TO                                      RETAIL DIRECTOR

 

LOCATION                                              Seoul, Korea………………………………

 

KEY RESPONSIBILITIES

 

Key responsibility 1 – Sales analysis and reporting

 

·  Sales report and anaylisi (Daily, Weekly, Monthly) – Sales, Category, competitors and etc.
·  Target-setting, forecasting and analysing regularly for target, sales, product, inventory and sales trends.
·  Provide & createKPIdashboard to track status, tomanage and evaluate each boutiques’ and each individual sales staff’s performances and achievement.

 

Key responsibility 2 – Retail performance management and support of retail activation

·  Strategic plan for sales improvement (BTQ activation plan, Incentive plan, promotion plan, KPI management and BTQ productivity)
·  Target-setting, forecasting and analysingregularly for target, sales, product, inventory and sales trends.
·  Guide and conduct sales analysis and merchandising reporting by BTQ / Track sell-out result & analysis the performance by BTQ, by category to increase sales & sell-out. / Manage stock flow & stock turn for efficient stock movement by BTQ and D/C stock
·  Provide & createKPIdashboard to track status, tomanage and evaluate each boutiques’ and each individual sales staff’s performances and achievement.
·  MaximizeBTQ’s efficiencyand plan to drive store productivity and profitability.
·  Set and manage budget and KPI’s at country level ensuring budgeted profitability and standards are achieved.
·  Develop and manage a commercially successful retail calendar and other relevant plans that drive store productivity and profitability
·  Monitoring categories and products and planning actions to achieve objectives on categories.
·  Monitoring competitors’ promotion and activities to find out counter activities and benchmarks

 

Key responsibility 3 – Retail operation management

·  Operational supervision; daily sales transaction, inquiry follow-up, Company procedure (i.e.Discount) monitoring / Monthly BTQ operation.
·  Expense, Payroll, incentive, operation guideline, roaster plan, Retail (BTQ POSM), Security, ICS and etc.
·  Build all operational process and guidelines in line with RIC compliance and audit and communicate with BTQs and all related department.
·  Retail tool implementation with global direction.
·  Maintain and suggest promptly for data tracking with IT system.
·  Manage all guidelines and rules ofworking hours, day off, shift working hours.
·  Manage all theoperation expensewith guideline