Chinese Sales Associate - temporary

Job description

Since 1868, the Swiss watch manufacturer IWC Schaffhausen has been crafting exquisite Haute Horlogerie, in which the highest precision is combined with exclusive design. As one of the world's leading brands in the luxury watch segment, our long-established company daily upholds the pioneering spirit and the innovative talent that underlie our success.

·  Welcome and handle customers’ requests, lead and manage all steps of the sale following IWC Selling Ceremony 
·  Promote and sell products by identifying customers’ needs and suggest merchandise to meet their needs
·  Understand and comply with all policies and procedures established by the company 
·  Participate in maintaining excellent boutique appearance in accordance with exterior and interior boutique environment guidelines (grooming, visual merchandising…

 

Knowledge and Professional skills

·  Strong sense of luxury service and aesthetics
·  Excellent communication and storytelling skills
·  Fluent in Italian  and English
·  Team player with good interpersonal competences and empathy
·  Curious and self-motivated, with excellent customer service mindset