Polyvalent Front Office internship in Madrid

Description de l'offre

In the hotel, the receptionist is the client's first contact so the first impression must therefore be positive and professional. It plays a decisive role in the smooth running of the stay and in the organization with all the other departments of the hotel. An intern in Front Office will practice all languages and will have a high responsibility, representing the hotel brand.

During your Front Office tasks:

Greet and inform guests about the conditions of stay: breakfast hours, additional services, wi-fi, and special requests
Manage arrivals and departures: check-in / check-out
Update information available to customers (leaflets, catalogs, business cards ...)
Promote the services offered by the hotel (always trying to improve sales and benefits for the hotel)
Booking: emails, phones and use the software (opera o similar)
Report rates

During your support to breakfast and restaurant:

- Preparation of the restaurant and ensure that the tables are well presented.

- To know the menus, dishes of the day ... and to play a role of council

- Take orders and pass them to the kitchen

- Serve and deserve the dishes, make sure the customers do not miss anything

- Manage the stocks and make sure the restaurant doesn’t miss anything (cutlery, glasses, coffee ...)

- Ensure that the rules of hygiene and standards of the restaurant are respected

3 months internship
benefits: free full board accommodation

Profil recherché

You're fluent in English and Spanish, positive and team worker. Student in hospitality, tourism or languages. You're in Bachelor. Responsible and organised are good strentgh as well. You're available from April 2019 for 3 to 6 months internship.

Internship agreement mandatory.

First Skype interview with PIC Management and presentation of vacancies. Confirm the vacancy with your school (internship agreement) and activate your application.
Fee charged only once the internship is secured with the host company you previously chose. 385 euros for a 3 months internship, 15 euros/aditional week
Send your CV to hr02pic@pic-management.com

À propos de Pic Management

PIC Management est une agence de placement pour étudiants souhaitant partir en stage à l'étranger.

Notre catalogue est constitué de stages en Europe, Amérique ou Asie. Ces opportunités couvrent un certains nombres de spécialités comme le tourisme, l'hôtellerie, la restauration, le marketing, la communication, le commerce, etc...

Le service PIC Management en 3 points clés :

1. Frais de services s'appliquant uniquement sur résultats (pas de stage, pas de frais pour l'étudiant).


2. Accès à un catalogue de stages composé à 90% de stages rémunérés (gratification brute et/ou logement et/ou autres avantages du type repas etc...).


3. La possibilité d'effectuer des recherches personnalisées pour les étudiants ne trouvant pas leur bonheur dans notre catalogue de stages.

N'hésitez pas à consulter notre site internet pour plus d'informations sur notre service et nos tarifs : www.pic-management.com/fr.