VPO Expert
Moka, MAURITIUS IT development
Job description
about the role
Perform implementation and maintenance on CISCO, Juniper, IPANENA and other devices.
Accepts, validates and prepares all IP configuration changes on VPN routers present in all around the world.
Act as the Customer’s point of contact during change implementations.
Ensures that the Customer-requested change in the network set-up does not affect the integrity of the whole VPN.
Ensures that the configuration databases are properly updated to reflect the changes applied
conducting a bi-annual Customer VPN audit, including:
network overview (to define how the network is implemented and functioning)
execute security violations checks to verify access vulnerability
perform redundancy configuration and testing
maintain network diagrams
update network connection list
SLA review with the Customer Service Manager
recommendations
check design weaknesses
Provides incident management support for complex IP related problems.
The VPO is responsible for maintaining detailed documentation describing the VPN’s specific services and explaining how the VPN is implemented and functioning.
Performs pre-sales VPN consultancy for existing customers (low level network design, technical due diligence assessment, operational feasibility) to ensure that the customer's VPN remains manageable, scalable and stable.
Customer VPN Problem Management (proactive support to the IP related problems and, interface with CISCO where required)
:
Perform implementation and maintenance on CISCO, Juniper, IPANENA and other devices.
Accepts, validates and prepares all IP configuration changes on VPN routers present in all around the world.
Act as the Customer’s point of contact during change implementations.
Ensures that the Customer-requested change in the network set-up does not affect the integrity of the whole VPN.
Ensures that the configuration databases are properly updated to reflect the changes applied
conducting a bi-annual Customer VPN audit, including:
network overview (to define how the network is implemented and functioning)
execute security violations checks to verify access vulnerability
perform redundancy configuration and testing
maintain network diagrams
update network connection list
SLA review with the Customer Service Manager
recommendations
check design weaknesses
Provides incident management support for complex IP related problems.
The VPO is responsible for maintaining detailed documentation describing the VPN’s specific services and explaining how the VPN is implemented and functioning.
Performs pre-sales VPN consultancy for existing customers (low level network design, technical due diligence assessment, operational feasibility) to ensure that the customer's VPN remains manageable, scalable and stable.
Customer VPN Problem Management (proactive support to the IP related problems and, interface with CISCO where required)
about you
additional information
department
Customer Services & Operations
Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.
contract
Regular