EMQA Assistant Manager

Job description

在玛氏，这是一段互惠并共同获益的体验。

在玛氏工作，实现您的职业抱负。并且认识到开展业务不仅仅是为了盈利。这是玛氏的理念。我们为每一位同事提供机会。让您所从事的工作变得对您本人、您身边的人以及地球更有意义的机会。在这里您从事的是既有趣又富有挑战性的工作，您不仅拥有开展工作所需的工具，还值得拥有杰出的同事来协助您共同完成。在您大展宏图的同时，我们也不断改善业务开展方式及促进同事职业生涯发展，把玛氏集团变成一家前途光明，不断持续发展的公司。

因为这从来不仅仅是关于单个个人、单个项目或单个品牌的事情。这关乎如何充分利用自身资源来实现互惠互利的长期收益。这关乎是否有创意、有理想。我们不怕失败，因为只有不思进取才会毫无风险。正是诚信和理想共同造就了玛氏这样一个独特而优异的工作环境，这也是为何在这里工作意味着更多。

关于玛氏

玛氏公司是一家拥有近百年悠久历史的私营家族企业，为人们和他们的爱宠提供各种产品和服务。作为一家销售额超过350亿美元的跨国公司，玛氏公司拥有众多深受全球消费者喜爱的品牌，例如：M&M's®、士力架®（SNICKERS®）、特趣®（TWIX®）、MILKY WAY®、德芙®（DOVE®）、 宝路®（PEDIGREE®）、皇家宠物食品®（ ROYAL CANIN®）、伟嘉®（WHISKAS®）、 益达®（EXTRA®）、奥碧®（ORBIT®）、5™、彩虹®（SKITTLES®）、UNCLE BEN'S®、玛氏饮品™（MARS DRINKS™） 和COCOAVIA®。此外，玛氏公司也提供宠物护理服务，旗下拥有BANFIELD® 宠物医院、Blue Pearl®、 VCA® 和 Pet Partners™等品牌。目前，玛氏公司总部位于美国弗吉尼亚州麦克莱恩（McLean），在全球80多个国家的100,000余名同事每天都在积极践行着由“质量、责任、互惠、效率、自主” 构成的“玛氏五大原则”，通过业务发展为所有利益相关方创造价值，最终实现令你我自豪的成长。

Job Purpose/Overview
Focus of Mars business objective is GROWTH. A sourcing solution of External Manufacturer is one of key strategies to drive GROWTH.

The External Manufacturing Quality Assurance Assistant Manager provides governance of quality and food safety for products supplied by external manufacturers for Petcare in China. The co-manufacturer business is a critical source of business growth strategy in APAC region, and the role will be a hub of technical community (External Manufacturer, R&D Product Development, R&D Raw and Pack Material, and Quality) in an innovation project. Quality management for external partners such as dry and C&TS products will be in scope for governance.

The role needs to take leadership to ensure those external manufacturers are compliant to the requirements of the Mars Incorporated External Manufacturing Quality Management standard through the validation and verification of external manufacturers to produce products which are equivalent standard to products produced by Mars Incorporated and providing governance to the business processes and functions involved with External Manufacturing. For product development projects with co-manufacturer, the role will play a critical hub role among global, regional, and market team as well as external partners.

Key Responsibilities/职位描述
This role is a member of the China Q&FS team – the job holder partners with the project teams and also hold them accountable on Q&FS requirements. Their main interfaces outside Q&FS are with supply (operations; External Supply), Commercial and product and packaging innovation.
General - Manage the External Manufacturing Quality Management Program
•Accountable for performance of External manufacturers/Partners quality. Take leadership for technical part in Mars China External Sourcing Operation Group (SOG).
•Responsible for the management of internal business processes to meet the requirements of the Mars Incorporated External Manufacturing Quality Management (EMQM) Standard to demonstrate compliance to the Mars Incorporated Quality Management Process (QMP).
•Decide the status of suppliers through the EMQM program and recommend sourcing to Mars Petcare Commercial Buyer and Q&FS manager.
•Ensure change management of External Manufactures which may impact quality and food safety in accordance with the Mars Incorporated EMQM Standard through relevant business processes including Project management (QuEST) and Material Quality Management processes
•Ensure compliance of suppliers to Mars Incorporated EMQM standard managed through sister units and liaise with relevant associates on incidents and Corrective & Preventative Action.
•Engage and participate with the Global EMQM Community of Purpose on key elements of the EMQM standard and the interpretation and implementation of the standard.
•Develop and ensure compliance to internal business process for the management of external manufacturers across the business functions ensuring the effectiveness of the business process aligned to the Quality Management Process (QMP) needs
•Accountable for visibility of quality performance of all External Manufacturers in any quality review (Management review, local and regional quality review), and drive Continuous Improvement.
•Interact with Regional EMQM community to mutually learn to improve quality management.
•Interact with global community via global forum communication.

Qualifying External Manufacturer for Innovation and Supply projects
•Support Mars project management process (QuEST) for external manufacturing related activities in conjunction with relevant activity stakeholders.
•In conjunction with applicable functions and stakeholders, understand the External Manufacturing sourcing strategy. Work in conjunction with relevant stakeholders to develop suppliers to meet the requirements of the Incorporated EMQM standard.
•Audit External Manufacturers to validate supplier capability to comply with the requirements of the Mars Incorporated EMQM standard.
•Accountable and responsible for the External Manufacturer Product Risk Assessment (EMPRA) and Technical Specification including input to the development, approval and maintenance. Facilitate and provide technical input into the EMPRA including the supplier risk assessment inputs.
•Define the validation requirements of External Manufacturers to ensure Quality and Food Safety, and define the verification program and compliance to the program for the External Manufacturers.
•For product development projects with co-manufacturer, the role will play a critical hub role to deliver the projects via efficient collaboration with Market project team, Regional R&D & Quality, Global R&D Innovation Centre, and the China co-manufacturer.

Quality Incident
•Product Related Incident Management Process (PRIMP) investigations associated with external manufacturer products. Working in conjunction with the Quality Assurance team, under take risk assessments on quality & food safety incidents that affect finished products and recommend disposition. Determine root cause and contributing factors and collaborate with key stakeholders to ensure the implementation of effective Corrective and Preventative Actions (CAPA).
•Monitor conformance and oversee the audit and incident CAPA plans identified. Conduct supplier performance reviews at least every six months including analysis of data and recommend changes to the EMQM program based on outcomes of reviews. Provide inputs and recommendations to Management Reviews for EMQM.

•Quality management for external partners such as novelty, pack and raw material, and logistic distribution (e.g. warehouse, transport) will be in scope in the same way via collaboration with other functions (R&D Package, Commercial, and Logistics).

Qualifications/任职条件

Note: May differ from the current job holder’s own skills and experience.
1. Education & Professional Qualification
•Food Science, engineering, chemistry, or equivalent BS degree or above preferred.
2. Knowledge/Experience
•Experience within an R&D/Q&FS is required and experience in auditing of Quality Management Systems.
•Managing external partners quality
•Good at both written and oral English

RN:22

玛氏致力于提供平等就业机会，将考虑所有符合资格的求职者，不论其种族、肤色、宗教、性别、性取向、性别认同、国籍、残疾状况、受法律保护的退伍军人身份或受法律保护的任何其他特性。如果您在求职申请过程中由于残疾而需要帮助或便利条件，可向我们提出。本公司很乐意提供此类帮助，并且任何求职者均不会因提出此类要求而受到惩罚。