Operations Coordinator

Job description

Marriott Hotels , Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

Desired profile

Qualifications :

Job Summary

The Operations Coordinator position provides assistance to the Food and Beverage and Rooms Divisions.

Administration

Ensures that all printed material conform to Hotel standards.

Attend both internal and external meetings where necessary.

Constructs and maintains an effective filing system.

Maintains and updates the Food & Beverage and Rooms Division Departments database.

Handle and action any calls and bookings for Food and Beverage outlets and outlet promotions.

Assist in the formulation and design of menus for Food and Beverage

Create and maintain computer- and paper-based filing and organisation systems for records, reports, documents

Monthly reporting

Marketing

Assist in any marketing activities aimed at promoting the Hotel

Guest Relations

Address guest service needs in a professional, positive, and timely manner.

Assist other employees to ensure proper coverage and prompt guest service in the Executive Lounge, Food and Beverage outlets and Lobby Host program.

Physical Tasks

Move, lift, carry, push, pull, and place objects weighing less than or equal to 5 kilograms without assistance.

Hosting and setup of client events held in Food and Beverage outlets

Operational support to Food and Beverage outlets

Documentation/Reporting/Computers/Software

Enter and retrieve information contained in computer databases to update records, files, reservation and answer inquiries from guests.

Prepare letters, memos, and other documents using computers, spreadsheets, databases, or presentation software.

Analyse data and produce required reports using Guestvoice and Opera

Administration of internal Operations Recognition program

Generate Monthly reports as per directed by Director of Operations

Australian Working rights essential

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.