Hostess

Job description

At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we've got – on property and off. When guests stay with us, it's not just a room with a bed that they're buying. It's an experience. We're looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.

The 182-key Resort will be built as one of five hotels within Tanjung Kelayang Special Economic Zone (SEZ), a 325-HA integrated resort development slated for completion by 2022 that will also include commercial and leisure facilities such as cultural center, retail area and beach club. The site is located 24 KM north of Tanjung Pandan (capital of Belitung regency) and 32 KM north-west of HAS Hananjoeddin International Airport.

Low-rise room blocks (174 rooms) will be slung in a u-shape, looking inwards and north-west over landscaped gardens and lagoon-ponds towards a central pavilion of amenities and the 350 M beachfront. 8 beachfront villas are spread on either side of the Resort's core beachfront facilities. The hotel offers 1 All day dining, 1 specialty restaurant and 2 bar / lounges, total event spaces of 496 SM, as well as recreation facilities such as swimming pool, fitness center, spa and kid's club.

Desired profile

Qualifications :

Job Summary

Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.