Front Desk Receptionist

Job description

Part of Marriott International, the world's largest hospitality brand with over 6,000 properties in more than 120 countries and territories, we are ideally situated on 11 acres of lush, immaculately landscaped grounds. We offer a world class working environment, with a team of solid hospitality professionals across the hotel striving to create brilliant experiences for our guests. The hotel is opposite the East of England Showground and close to the A1 for an easy commute.

We are now recruiting for a dynamic and passionate Front Desk Receptionist to join our Front Office team.

Are you looking for an exciting new challenge or to begin your career in an evolving customer orientated department?

Are you dynamic, energetic and friendly? Do you thrive on making people happy? Then look no further – this job is for you!

Desired profile

Qualifications :

Reporting directly into the Front Office Supervisors and Manager the role of Front Office Host is responsible for:

·  Supporting the daily operation in line with brand standards
·  Processing check ins, check outs, guest requests and enquiries and room service orders
·  Focusing on delivering exceptional standards of customer service
·  Cash and Key security and control

This role covers the entirety of the Front Office operation. This department delivers 24 hour service across reception, telephone handling, room service order taking and guest relations.

WHY WORK FOR US?

In addition to the benefits you would expect from being part of a brand of our calibre, you will also be offered:

·  A unique opportunity to be part of an award-winning international brand where we celebrate, and help you to develop, your unique talent.
·  Part of Marriott International, the largest hospitality brand in the world- this means national and internal promotion opportunities for the right candidates. The sky is your limit!
·  World class training and development programmes tailored to enhancing your skills and helping you grow within the Marriott family.
·  Work alongside some amazing talent in a team culture that genuinely cares about you and your family
·  A working environment that encourages empowered decision making, rewards initiative and allows every member of our team to contribute to our success
·  Discounted room nights, meals, and spa access - because your wellbeing means so much to us
·  Access to fabulous and flexible benefits to help you in and out of work - including health and life assurance and a 24/7 Employee Assistance program

·  Experience in the Front Office operation, or related Hospitality department preferred.

·  2-year degree from an accredited university in Hospitality Management, Hospitality, Business Administration, or related major.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.