Technical Account Manager - AdTech

Description de l'offre

As a Technical Account Manager, your role is to make a point helping customers unlock the full potential of the platform. You will focus on technical project management and high-level consulting to our clients working closely with the Key Account Management team.
Take part in prospect meetings conducting in depth product demonstrations, assess the prospect (needs, technical set-up, best solution to propose)
Liaise with the Product team to analyse feasibility of developments required.
Estimate, plan and schedule the implementation and configuration of the solution with the clients.
Drive technical choices and trainings based on a deep understanding of the clients’ needs and organization.
Become a product and domain expert and support clients in their technological choices.
Turn into an active participant in profession forums and instances and be a recognized speaker for the plateform's technical offering beyond any specific client or deal.

Profil recherché

Working proficiency and communication skills in verbal and written English
Master degree in Computer Science or similar technical field of study
First web software development experience (HTML, JS, SQL) or technical solutions consulting
Problem-solver and multitasker who stay cool under pressure
Excellent interpersonal skills (listening, writing, discussing)
Entrepreneurial spirit and know-how to identify opportunities of improvement

À propos de La Relève

The highly dedicated Services team has both the art and the science for delivering customer satisfaction.
People in the team share a passion for helping their clients to surpass their digital business goals. They grow in a demanding environment, combine technical and consultative skills and are ready to tackle the most complex challenges to empower our customers get the best of our platforms.