Global Assistant Manager – Community Management, SkinCeuticals DMI

Job description

Location                            NYC - 10 Hudson Yards

Job Category                    Global Assistant Manager – Community Management

City                                    New York

State                                  NY

Division                             Active Cosmetics

 

Seeking a high-energy, entrepreneurial, and creative thinker to join the SkinCeuticals Global team, managing community management, social media analytics, content development, and influencers and advocacy. Must be a self-starter with strong communication skills in order to effectively work cross-functionally with Product Development / Marketing, Creative, Education, and Scientific / Medical Relations to drive alignment of marketing goals, and manage various consultants and agencies. In addition to working cross-functionally with the global team, s/he/they will collaborate and communicate with international market directors and various country stakeholders.

Responsibilities:

  Community Management + Social Media Content

·  Plan and schedule social media and communication campaigns and strategies
·  Manage communications and engagement across social media channels, including Instagram and Facebook
·  Manage Sprinklr content management system, partnering with the Consumer Care Center
·  Organize and manage digital content to boost brand awareness
·  Assist with content development, including photoshoots and video production
·  Assist with copywriting and social media toolkit releases to country teams

Influencers and Advocacy

·  Refine global influencer marketing and advocacy engagement strategy, under advice of department head  
·  Identify and manage social KPI’s for Influencer campaigns and track through execution with detailed recaps
·  Manage social listening requests from Marketing and DMI team to give insight on launches and potential new product trends  
·  Further develop and deploy global PR strategies and guidelines

Strategy & Analytics

·  Create and manage global dashboard, reporting regularly on local market metrics
·  Ensure strategy, content creation and community management are constantly reviewed based on findings   

Ideal Candidate Should Have:

·  Knowledgeable in skincare, with a passion for science
·  Experience in copywriting, and developing concepts and briefs for web designers, photographers and videographers
·  Understanding of website functionalities and managing project/content management systems
·  Independent and collaborative worker, able to deliver within tight timelines
·  Good sense of initiative and strong in follow-up skills

Job Requirements:

·  Bachelor’s degree
·  1-3 years’ experience
·  Proficient in Microsoft Office – Word, Excel, PowerPoint and Outlook
·  Experience across social media platforms and content management systems include Sprinklr, Instagram, Facebook, Twitter, international (WeChat, etc.)
·  Proactive; ability to self-manage projects, high level of organization
·  Excellent written, analytical and communication skills
·  Excellent project and time management skills; ability to effectively multi-task in deadline-oriented environment
·  Analytical proficiency and willingness to learn

We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please emailUSApplicationAccommodation@support.lorealusa.com . Please note this email will only respond to specific requests for assistance completing the application as a request for accommodation for a disability. All others will not be considered.