Urban Decay Make up Artist - White City Boutique

Job description

Urban Decay Full Time Make up Artist -  White City Westfield Boutique (37.5 hours / 5 days)

Urban Decay is beauty with an edge. From its brazen names and avant-garde shade range to its innovative, ultra-long-lasting products, it’s been shaking up the industry for over 15 years. Fun, bold and dangerous, it appeals to all who relish their individuality and dare to express it.

A Senior Make-up Artist represents the brand and its philosophies to the highest standard at all times. The Senior Make-up Artist leads their team by example with regards meeting retail objectives and productivity and demonstrates the highest artistic ability whilst keeping within the brand ethos; fun, feminine and dangerous.

 

Master Category Knowledge

· 
Have a full understanding of the Urban Decay brand ethos, evolution and artistic direction

· 
Have a full understanding of the four core Urban Decay pillars and all products and services

· 
Attend, engage and participate in all brand& artistry training, and implement afterwards

· 
Closely monitor competitor activity and products and have knowledge of account performance in relation to Department’s performance

· 
Be at the cutting edge of make-up trends

· 
Be able to offer the highest level of expertise in makeup techniques and personalised service

Execute Business & Operations

· 
Achieve account and personal targets and key performance indicator objectives

· 
Complete all personal paperwork and weekly artist reporting accurately, legibly and on time

· 
Drive new client acquisition and customer retention through networking in your local community

· 
Be aware of and abide by store rules and regulations

· 
Closely monitor stock levels, following retailer guidelines, raising issues to line manager

· 
Supports Regional and National Make-up Artists where necessary

Drive Selling Process/Techniques

· 
Deliver luxury service at all times, ensures regular follow up of customers (contacts, appointments, waiting list, invitations)

· 
Execute regular events and customer masterclasses to generate retail sales and strengthen brand loyalty

· 
Make appropriate, personalised product and sample recommendations; systematically linking icon products with the UD range.

· 
Use confident communication and presentation skills when educating customers

· 
Drives brand awareness through social media streams

Foster Service Attitude

· 
Shows passion for people and artistry

· 
Follow grooming guidelines to promote the brand image

· 
Acts as a brand ambassador

· 
Ensures a high standard of hygiene in line with guidelines

· 
Master customer profiling

· 
Participates in external demonstrations/events

Leadership

· 
Coaches and motivates artistry team in store; assesses team artistry progression

· 
Foster team spirit

· 
Leads by example

· 
Educates team on artistry techniques

· 
Works effectively with colleagues in store, in the field and in head office