Expires soon Kpmg

Operations Analyst

  • INDIA

Job description



Roles and Responsibilities

We are recruiting for a Resource Management in the Audit team. Working as an RM in this team, your responsibilities will include:

• Working closely with the Audit Team leadership and Planning team- Managing the Planning mailbox, Keeping track of the inflow of work requests onshore engagement teams - both long tern planning and short term ad hoc requests. Acknowledge the requests, make sure all information required prior to starting work is available, and raise queries to onshore accordingly.

• Allocating staff to work requests, basis the team structure, skillset required, reviewer availability.

• Looking at any planning conflicts, staff change requirements, urgent staffing requests (both internal and for onshore engagements), adjusting planning of resignation cases and resolving, trouble-shooting, suggesting resource availability in cases of requirement.

• Annual Planning cycle - Launch the process, collect data, allocation of staff for vacancies and take the lead in this process.

• Leave tracking for Audit team, keeping leave updated on Retain.

• Working on Planning system called Retain - for the Annual Planning run.

• Maintain full record of Planned, ad hoc requests and all related details for reporting.

• Regular MI reports on planning to BU Lead (KRC)/ Managers - availability report, leave data, projecting staff requirement in coming months etc.. Additional Data/ reports may be requested as and when required.

• Daily catch up with the Team leaders/ AMs to facilitate and support staff

• Feedback process - Raise feedback requests to onshore teams for completed engagements, Maintain complete record of engagements, feedback requested, status, response. Prepare and analyze report of feedback results.

• Sending reminders for timesheet and pulling out defaulters list weekly.

o Preparing and reconciliation of leave reports

o Auditing the accuracy and completeness of these reports

• Maintaining records of all employees, new joiners, leavers and secondments

o Sending new joiner team and other details to HR.

o To assist new joiners in on boarding process

o Assisting new joiners with login Ids and other mandatory trainings.

• Maintain Awards tracker for the team, keep track of certificates availability according to the timelines, initiate meetings to send award nominations etc.

• The work requires very strict schedule, quick turnaround and high efficiency. Timelines set for Annual planning exercise are very challenging and require strict planning and coordination.

• Create, manage, and complete office projects as and when required.

Qualifications and Skills

Education / professional qualifications

Bachelors Degree

Prior Experience:

1-2 year experience in relevant field

Technical skills:

• Strong Microsoft Excel skills and working with Databases

• Working knowledge of various systems and tools

• Working knowledge of Word and PowerPoint.

Behavioral / team skills

• Striving for quality and precision

• Good written and verbal communication skills (making an impact)

• Strong time management skills to meet challenging timelines

• Ability to self-start and work independently to provide solutions

• Flexibility to adapt to working hours and work environments

• Ability to build and maintain relationships within team and other departments

Experience and Background


1-2 year experience in relevant field

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