Accounting Assistant, Financial Master Data

Job description

Account Receivable Processing

· Matching payments received

· Receive and resolve discrepancies (bank, business, customer contact)

· Calculation and Generation of credit memo for accruals, bad/doubtful debts, rebates and discounts

· Compute unrealized exchange gain/loss

· Assist in period end closing activities and liaising with other teams as required

· Generate, review and validate reports as required

· Comply to AR policy and procedures

· Other AR activities including updating of related documentation in Shared Drive and Portal

Customer Service

· Deliver service excellence and maximize customer service and satisfaction

· Develop effective working relationships with key stakeholders (external / internal customers, co-workers)

· Maintain professional attitude during service delivery and resolution of issues

· Ensure that service levels and targets are met as per Service Level Agreements

· Perform problem tracking and ensure that issues are properly documented, prioritized, tracked, and resolved within the Service Level Agreements (SLA)

· Ensure proper and timely escalation of issues so that they are resolved to meet internal and external expectations

· Use a considerable amount of discretion in escalating issues to appropriate parties – co-workers, team leads and process managers

Continuous Improvement

· Identify opportunities for continuous process improvement and innovate solutions so the team can operate in an efficient and cost effective manner

Desired profile

Qualifications :

· 
At least University degree or equivalent in a finance related field or equivalent

· 
1-3 years experience in the accounts receivable function; fresh graduates may also be considered

· 
Professional certification (e.g. CPA) desirable

· 
Experience in shared services center of a multinational corporation desirable

· 
Ability to read, write and speak English