Offers “Jll”

Expires soon Jll

Engineering Assistant Manager

  • VIETNAM
  • Design / Civil engineering / Industrial engineering

Job description



Engineering Assistant Manager

Corporate Solutions (Integrated Facilities Management) – Country

ROLE AND RESPONSIBILITIES

OVERALL ROLE

The Engineering Assistant Manager will (lead a team of engineers and technical services team to) oversee the operations of all building systems and ensure they run efficiently, safely and cost-effectively. He/she is also responsible for achieving excellence in critical environment maintenance management program at client’s premise, ensuring highest standards delivered and best practices implemented. (Together with a team of engineers,) the Engineering Assistant Manager is to provide comprehensive engineering, critical environment management and technical services to client, with a focus on continuous improvement and risk management.

MAJOR RESPONSIBILITIES

·  Leadership (where applicable)
·  Ensure that engineering staff is qualified and trained to perform the duties they are expected to carry out
·  Develop and sustain a high-quality well motivated team
·  Lead by example and groom the team in achieving maximum  client satisfaction level
·  Provide technical advice and guidance for service delivery team
·  Client/Stakeholder Management
·  Manage the key client team representatives effectively to ensure that expected service levels are achieved
·  Build strong working relationships with key client representatives and promote JLL’s EOS platform and provide a key linkage between the wider JLL organization and the client representative and account team
·  Coordinate with stakeholders to ensure smooth delivery of programs and procedures
·  Vendor Management
·  Review the maintenance/service practices of M&E contractors to deliver quality work practices in line with the manufacturer recommendations, established processes, tools and documentation
·  Plan and manage budgets for Engineering & Operational contracts
·  Manage contract vendors for technical services
·  Risk Management
·  Ensure alignment and compliance to established Policies and Standard Operating Procedures for the management of the client’s Critical Environment (CEM)
·  Ensure proper engineering documentation and adherence to the established change management controls for all sites
·  Protect the health and safety of staff and others by adhering to and developing guidelines and strategies
·  Site Operations
·  Plan and take responsibility for smooth operations of all Mechanical, Electrical, Plumbing installations and Civil works pertaining to the facility
·  24/7 emergency call support and site attendance is required
·  Manage M&E scope of the projects to ensure the quality and deliverables within the stipulated time
·  Develop and implement innovation programs and processes that reduce utility costs, increase productivity and savings and share learnings with the wider EOS community at Jones Lang LaSalle
·  Continuous optimization of processes, tools and documentation
·  Achieve Key Performance Indicators and Service Level Agreement targets

CANDIDATE SPECIFICATION:  KEY SELECTION CRITERIA

Ideal Experience

·  Min. formal qualification in a technical field (Electrical/Mechanical)
·  5 years of technical (and supervisory) experience in building engineering or equivalent preferred

Critical Competencies for Success

·  Technical Competence
·  Solid background in engineering , plant machinery, BMS, systems and equipment knowledge
·  Quest for Excellence
·  Has an eye for detail to ensure the best delivery of services
·  Goal-oriented, able to focus on meeting all performance targets
·  Problem Solving & Strategic Thinking
·  Capacity to deal with ambiguity and solve complex problems effectively
·  Analytical, proven ability to solve problems using a quantitative approach
·  Proven ability to employ holistic approaches and looks at long term solutions
·  Project Management & Organizational Skills
·  Excellent planning & organizational skills to prioritize work and meet tight deadlines
·  Proven ability to manage multiple and complex operational matters on a daily basis

Other Personal Characteristics

·  Demonstrated superior client relationship skills –  able to interact with high authorities to manage conflicts and balance conflicting interests between client and firm requirements and has a customer-oriented attitude; also demonstrates a proactive and professional approach to customer service
·  Demonstrated superior people management skills – ability to lead team effectively, train them well and promote open, constructive and collaborative relationships at all levels
·  Strong communicator – good presentation skills and possesses strong verbal & written communication skills (English & local language); also an active listener
·  Self-motivated and confident
·  Flexible – able to adapt to rapidly changing situations
·  Proven ability to initiate and follow through with improvement initiatives
·  Able to work independently and be a team player
·  Ability to effectively deal with stressful situations
·  Exhibits honesty & trustworthiness
·  Open to new ideas & willing to challenge status quo

KEY STAKEHOLDERS

Engineers/ Technical Staff

Client Staff

Vendor Staff

Government authorities

INDIRECT SUPPORT

REPORTING TO

To be advised

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